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“Their clothes were sooo cute and in. Steffy was so sweet and really helpful! She brought me clothes and made sure I got what I needed and she gave honest opinions ✨The clothes are great quality and they had great jeans!”
“Bought a T-shirt from here and had a great experience. The staff was friendly and even recommended some great local spots to eat — really helpful for an out-of-state visitor like me.”
“I am a frequent flyer for NOMAD, I have gotten Christmas, Birthday, and Father's Day gifts so far, for my husband. Husbands are hard to shop for, and NOMAD makes it really easy. I walk him through Nomad once or twice a year and then I get whatever he lit up about when the time comes. Works every time. NOMAD has made my life easier and has made my husband easy to shop for. Thanks ya'll!”
“I’ve never stayed long with any one stylist before until I met Mylinda. She truly is a professional at what she does. She is a wealth of knowledge and is so personable. I can go in not knowing what I really want but trust her to do what is best for me.”
“Jack was the nicest sales associate ever. He helped me immediately with shoes, didn’t even need to tell him my size bc he looked at the box I already had. He immediately brought me over two different options and gave me a great pitch as to why they were so comfortable and showed me even more options online. He was also helping another shopper at the same time, giving both of us the perfect amount of attention and juggling both sales with ease. He was knowledgeable and so friendly 10/10 experience bc of his service!”
“⭐️⭐️⭐️⭐️
This boutique definitely has a LOT to choose from—the selection is huge! That said, it almost felt a little cluttered, which made it harder to spot different or unique items. Prices were also a bit on the high side, but not unreasonable for a boutique in the area. Overall, not a bad experience at all—worth checking out if you enjoy browsing through a large variety.”
“Very kind and helpful, clothes soft and real hand woven cotton fabric from Nepal. Got a beautiful stone gray skirt and it’s so soft and comfortable! the embroidery details are so cute. came out to be about $60, not too bad.”
“Tre was easily one of the best retail employees I’ve ever met in my life. He was awesome and super accommodating. He had answers to all my questions and helped me even while he was clearly busy taking care of other stuff in the store. The other lady that was working with him also seemed really sweet but I don’t have her name unfortunately. Not to mention the deals here were ridiculous. 100% cotton outerwear jacket for 25 bucks is a no brainer. 10/10 recommended for anyone to pass by”
“I ordered a top online, but needed expedited shipping. I emailed the owner, Sylvia, and she was quick to help with no extra charge! I will be shopping again :) Thank you!!”
“I had bought the wrong size on Black Friday because I got a little carried away. The manager at this location went above and beyond to help me get the shoes in my size. It was the last pair!!! I drove to 3 different locations to find them and if it hadn’t been for his professionalism as well as efficiency I wouldn’t have been able to obtain them. Will most definitely make the drive back this weekend to shop there!”
“Thanks to Rex made my decision easier. Explained the specials going on. Rex is super friendly, helpful and knowledgeable. Thank you Rex!! My Grandson is super Happy.”
“The staff at The Palm Tree Store were absolutely amazing. They are so fun, inviting, and full of positive energy! The vibes in the store were incredible from the moment I walked in. Jennifer helped me choose the perfect outfit and was so personable, making me feel so taken care of.
The Christmas décor was all pink and so fun, giving the store a festive and unique feel that really stood out. I’m from Utah, and I would honestly fly back just to shop here again! This is the kind of customer service and atmosphere that keeps you coming back. I highly recommend The Palm Tree!”
“Really love Papaya as a customer! Clothes is affordable & cute. The store is always clean & organized. I would disregard negative reviews as ive read reviews made public by some of these people & to be honest they just seem to be whiney people. The only thing I could complain is the store policy that their corporate has established, as it doesn't offer refunds only in-store credit. *not employees fault* so take it easy Karens. ?”
“Renee is the best! After a couple bad experiences for my daughters at other places, we finally found the only place we'll do piercings. I knew we found the right spot when she pulled out a tiny ruler. :) We've gotten four sets of ears done here--every time Renee is so patient making sure the marking are the the best spot. They always turn out perfect and heal quickly. Whenever anyone asks for recommendations for where to get ears pierced, I always send them here!”
“If there was a ten star id give it! They were very very on top of letting me know when the item I was looking for come in! And were so nice to my husband when he came in to pick them up! Genuinely amazing service and wonderful people!”
“River greeted us as soon as we walked in and helped us find what we were looking for. They were so helpful and kind, a raise is needed immediately! 💅🏾12 out of 10 stars!”
“Good customer service! I stopped by to make returns of J.Crew and J.Crew Factory items purchased online and had no problems despite what the website says. (Yes, you can return both J. Crew and J. Crew Factory to this Factory Outlet location.) I didn't spend any time shopping in the store but the customer service was on-point.”
“Brand new remodeled store for all the updates needed for the 21st century!!! Here in Grapevine Mills, they took over a bigger place and made it their own..,,........ The managers deserve a hearty pat on the back: congratulations for knowing this had to be done out here !!!”
“I needed something new for an upcoming event . Ashley L helped me out finding many suggestions I left totally satisfied. My new outfit Ashley assembled with me makes me feel slim and it’s really comfortable . Thank you for the suggestion and amazing customer service I will be back! Kay”
“So it’s not an issue but I just think management might want to know- My husband bought a jacket from here yesterday. Maybe we should’ve checked it better in store, but I’m pretty sure this item is a return no one checked properly before putting it back on the floor. One of the buttons is broken on it (our fault for not checking) and we got home and realized one of the pockets has unused condoms in it. I’m not even joking. They’re in the wrapper so it’s no big deal, but yall might want to start checking that stuff lol.”
“We shopped in the girl section. We found some good items. There wasn't an abundance of inventory in this section. They did have quite a few jean styles. The store was clean and well organized. It is spacious. Check out was easy. We did get hassled to get the store credit card and had to decline it repeatedly after saying no the first time. I don't like to be hassled. Plenty of novelty type stuff on clearance at registers.”
“Maria helped me find the PERFECT gift for my father in law’s birthday. Which is saying something because everyone knows your father in law is the hardest to shop for”
“Loved this store. Was looking for swimwear & they had a large selection. Prices, as usual, were very reasonable. Their selection of clothes & shoes was also impressive. Associates were friendly & helpful.”
“I found several nice items today and there was a sale on for everything in the entire store. Despite being very busy the dressing room attendant ran the dressing room very efficiently and the check out was quick as well. The staff was very nice and friendly too!”
“Absolutely Incredible store! Trisha ad Deirdre are very friendly, helpful, stylish and hospitable!
This is my first purchase from them, and they were the best!”
“Good location in the mall, the store is always well organized and the associates are helpful. I usually come to do online returns and they're always very quick.”
“The staff made this visit stand out. I was greeted right away, and the associate who helped me was knowledgeable, patient, and genuinely interested in finding what I actually needed rather than just making a sale. They answered every question confidently and even pointed out a couple of options I hadn’t considered. The store itself was clean and well-organized too, which made browsing easy. Checkout was fast and friendly. Really appreciated the level of service — will be back!”
“Calvin, thank you SO much for helping me this morning. I was attending a conference and quickly realized I was under dressed. I panicked and left the conference and ran to Ann Taylor. Calvin helped me quickly and put together a full outfit. I bought a full suit with a shirt that would complement my shoes! Calvin was so helpful!!! I was able to walk out of the store with my new clothes on. Thank you a million Calvin!!”
“Everything about this store is great but one thing. This experience was at the sister store, fanz. I went to return a hat that I had never worn. I got it as a birthday gift and it was the wrong size. The person I assumed to be the manager was the main person I had this experience with. His name is Austin and he might be the most unhelpful individual I’ve ever encountered in customer service. He refused to take my return and said there was nothing he could do. Austin is definitely hurting the potential of this business.”
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“A lovely shop, quite a gem actually for fun/cute/trendy gifts for yourself or to spoil others with a limited budget. I would have bought more and come back often if I didn't have to carry the gifts I found there in my luggage back home... The lady was kind and welcoming.”