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“Awesome employees! Jordyn helped me find my size and recommended several styles for me and washes to try on. I left very satisfied with my new jeans. Another employee assisted too and they were both very friendly, funny and helpful! Thanks girls!”
“Bought a T-shirt from here and had a great experience. The staff was friendly and even recommended some great local spots to eat — really helpful for an out-of-state visitor like me.”
“I have been using Mylinda for about a year and have absolutely nothing negative to say! I go every 4-6 weeks and my hair has never looked better! She is always willing to try new things but will also tell you if what you are wanting would not look good and she’s always right on!”
“We were looking for a holiday outfit for granddaughter and found the perfect jumpsuit but they were sold out of her size..Luckily we had an amazing salesperson Luc and she called the store in Arlington and requested the place the outfit on hold for us...she went beyond our expectations...Thank you so much Luc she was getting very frustrated and you made her dream of the perfect outfit come true!”
“Best Vans Store To Purchase Shoes. Staff was extremely helpful, super knowledgeable, and very nice. This store is like an hour away from me but I’ll definitely be coming back for future purchases! 10/10 amazing staff. Highly recommend”
“Sydney at your Grapevine location was absolutely WONDERFUL! She was extremely helpful, knowledgeable, kind and pleasure to chat with. Did I say how much I LOVE my shoes I bought that day thanks to her !!!!”
“I had bought the wrong size on Black Friday because I got a little carried away. The manager at this location went above and beyond to help me get the shoes in my size. It was the last pair!!! I drove to 3 different locations to find them and if it hadn’t been for his professionalism as well as efficiency I wouldn’t have been able to obtain them. Will most definitely make the drive back this weekend to shop there!”
“⭐️⭐️⭐️⭐️
This boutique definitely has a LOT to choose from—the selection is huge! That said, it almost felt a little cluttered, which made it harder to spot different or unique items. Prices were also a bit on the high side, but not unreasonable for a boutique in the area. Overall, not a bad experience at all—worth checking out if you enjoy browsing through a large variety.”
“I had to buy a new bag for school and Rex was so helpful at checkout total sweetheart and explained all of the sales and was so kind and vibrant! Thank you Rex for being so helpful on a busy weekend!”
“Very kind and helpful, clothes soft and real hand woven cotton fabric from Nepal. Got a beautiful stone gray skirt and it’s so soft and comfortable! the embroidery details are so cute. came out to be about $60, not too bad.”
“I really liked my experience, the employees were so nice (shoutout to Christina, Luke, and Jackie‼️) and help me and my homegirls out! Would totally recommend shopping here.”
“I ordered a top online, but needed expedited shipping. I emailed the owner, Sylvia, and she was quick to help with no extra charge! I will be shopping again :) Thank you!!”
“What a fabulous shop!! Owner’s Renee and Linda are so warm and welcoming and make you feel like you are their most special customer ever! I’ve purchased several fun outfits, jewelry, gifts, and cosmetics there and just keep coming back for more. A “must visit” magical place!”
“Really love Papaya as a customer! Clothes is affordable & cute. The store is always clean & organized. I would disregard negative reviews as ive read reviews made public by some of these people & to be honest they just seem to be whiney people. The only thing I could complain is the store policy that their corporate has established, as it doesn't offer refunds only in-store credit. *not employees fault* so take it easy Karens. ?”
“Very interesting store, clothing, bags, jewelry etc , are made from natural materials. There was huge sale on Memorial weekend, they have unique designs must look on your next visit to the Grapevine mills.”
“The staff at The Palm Tree Store were absolutely amazing. They are so fun, inviting, and full of positive energy! The vibes in the store were incredible from the moment I walked in. Jennifer helped me choose the perfect outfit and was so personable, making me feel so taken care of.
The Christmas décor was all pink and so fun, giving the store a festive and unique feel that really stood out. I’m from Utah, and I would honestly fly back just to shop here again! This is the kind of customer service and atmosphere that keeps you coming back. I highly recommend The Palm Tree!”
“If there was a ten star id give it! They were very very on top of letting me know when the item I was looking for come in! And were so nice to my husband when he came in to pick them up! Genuinely amazing service and wonderful people!”
“I needed something new for an upcoming event . Ashley L helped me out finding many suggestions I left totally satisfied. My new outfit Ashley assembled with me makes me feel slim and it’s really comfortable . Thank you for the suggestion and amazing customer service I will be back! Kay”
“Carlos surprised me with his service with positive attitude. He was very attentive and helpful. 10/10 thanks you. I was surprised that he spoke the 2 languages that I felt comfortable with.”
“We shopped in the girl section. We found some good items. There wasn't an abundance of inventory in this section. They did have quite a few jean styles. The store was clean and well organized. It is spacious. Check out was easy. We did get hassled to get the store credit card and had to decline it repeatedly after saying no the first time. I don't like to be hassled. Plenty of novelty type stuff on clearance at registers.”
“Good customer service! I stopped by to make returns of J.Crew and J.Crew Factory items purchased online and had no problems despite what the website says. (Yes, you can return both J. Crew and J. Crew Factory to this Factory Outlet location.) I didn't spend any time shopping in the store but the customer service was on-point.”
“To the employee who helped me purchase a gift card on Sunday evening ( Catherine? Or a name that starts with C), thank you!! Your customer service skills are outstanding and the care you showed to properly pack the receipt and the card show how much you care about customers.”
“Brand new remodeled store for all the updates needed for the 21st century!!! Here in Grapevine Mills, they took over a bigger place and made it their own..,,........ The managers deserve a hearty pat on the back: congratulations for knowing this had to be done out here !!!”
“I have been coming here 19 years. This is my favorite clothing store. The store is so organized with so many cute displays. Most of my wardrobe is from this location. Always treated like a Vip by the staff. I am actually on my way there now.”
“Calvin, thank you SO much for helping me this morning. I was attending a conference and quickly realized I was under dressed. I panicked and left the conference and ran to Ann Taylor. Calvin helped me quickly and put together a full outfit. I bought a full suit with a shirt that would complement my shoes! Calvin was so helpful!!! I was able to walk out of the store with my new clothes on. Thank you a million Calvin!!”
“Very large range of clothes, innerware, accessories, beauty and personal care products, travel items, shoes and footwear for all genders and all ages. Wheelchair accessible. Kids friendly. Large parking in free parking lot.”
“This store has some really nice school clothes for teens. The shorts and pants have style to them and they are nice. Nice teen clothing store with great coupons and deals too.”
“Everything about this store is great but one thing. This experience was at the sister store, fanz. I went to return a hat that I had never worn. I got it as a birthday gift and it was the wrong size. The person I assumed to be the manager was the main person I had this experience with. His name is Austin and he might be the most unhelpful individual I’ve ever encountered in customer service. He refused to take my return and said there was nothing he could do. Austin is definitely hurting the potential of this business.”
“Absolutely Incredible store! Trisha ad Deirdre are very friendly, helpful, stylish and hospitable!
This is my first purchase from them, and they were the best!”
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“A lovely shop, quite a gem actually for fun/cute/trendy gifts for yourself or to spoil others with a limited budget. I would have bought more and come back often if I didn't have to carry the gifts I found there in my luggage back home... The lady was kind and welcoming.”