Shoe Stores in Grapevine, TX
27 locations found near Grapevine
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Shoe Stores
Shoe Stores
“Carter’s always has the cutest baby clothes. Especially since Babies ?? R Us and Buy Buy Baby no longer exist. It’s one of the few options to physically shop for baby clothes and more.”
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“Got one of my favorite sweaters here!! I always get compliments. Reasonable prices for a boutique! I will be returning. Service is always good, too- the cherry on top!”
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“Owner and Staff are so friendly! They carry some of the nicest brands of boots you will find with very reasonable prices. Nice handbags and jewelry- everything is super nice quality!”
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“Oh my. JC Penny use to be my store ? at Grapevine Mills mall. I went last weekend and walked up on the Macys Backstage. I may be coming back more often now. It was clean and very organized and the customer service was perfect!”
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“Excellent experience! Matt, my boys called him the shoe super hero, helped us find everything we needed and more! I'd go back again for sure! He's very knowledgeable on all shoes! Thank you again for a great shopping experience!”
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“Helpful and knowledgeable staff. Clean store. Made suggestions based on style and could help you order shoes online. Grapevine Mills seems to be updating something with the roof and construction is ongoing in this section of the mall.”
10AM - 9PM
Shoe Man, Grapevine
Shoe Stores
“I brought in a roughed up pair of Timberland Earthkeepers boots I have had since 2010. They were long overdue for a new sole. Three weeks later I received what almost looked like a brand new pair of boots - re-soled and conditioned to a beautiful shiny new look. This place does excellent work and I would give them my business again readily.”
Shoe Stores
“Ooh La La quickly responded to me when I inquired about how quickly an item would ship I needed for a party. They were kind and responsive, helped consult about sizing, shipped my item quickly to me and followed up to make sure I got it. Over the top!! Will definitely shop again”
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“I normally don't like people helping me but the lady at this store was amazing. I've been trying to tell my husband he gets a size too big for 32 years but for some reason the way this lady told him, he listened. She helped me and my daughter too. I never left a shoe store so impressed before. Thank you.”
Shoe Stores
“Amazing customer service, thanks Amir, Zach and another gentleman I didn’t get his name but he was an African American gentleman that literally asked me if I needed anything about 10 time. When I say these guys were amazing they were!!! Thanks Amir for helping me find my son his size shoe, you went above and beyond for us! We walked out with 5 pairs of shoes!!!!”
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“Great customer service from a young lady named Ashley! I greatly appreciate her patience with me today, I came in looking for a certain pair of crocs with my 2 year old who was just now having it today. She was patient, helpful and understanding. Thank you”
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“Our experience on BLACK FRIDAY at Steve Madden located in the Grapevine Mills mall was a really good one. Nehki (Kai) was on point from the moment we stepped into the store and until we left. The personalization she gave in ensuring our experience was a pleasant one was phenomenal. She was quick to grab the shoes needed and to make a suggestion if the shoes we wanted was out of stock. She was professional, patient and maintained a great attitude throughout the entire time.I would also like to give a special shoutout to Lucero (Assistant Manager) who was equally as professional, patient, kind, and engaging. As with Nehki (Kai), Lucero went above and beyond while assisting us during the checkout process and with our online order. She remained patient and never made us feel rushed or as if we were an inconvenience. One of my favorite quotes is “Attitude reflects leadership” — Well Lucero, you LEAD through your example and set the tone for your employees to follow. Good job!!!”
10AM - 9PM
3000 Grapevine Mills Pkwy, Grapevine
Shoe Stores
“Today I met Trish, one of the Sales Associates. I have always loved Ann Taylor but today she took my love for the brand and shopping experience at another level! Such a joyful, kind and attentive person!! She went above and beyond to help me and make sure we were taken care of! What an amazing customer service culture at Ann Taylor Grapevine!”
Shoe Stores
“THANK YOU JAYLA. After having a terrible experience at foot locker shopping for my kids. We stepped in this kids foot locker. Was automatically greeted from behind the register. We did some shopping and the young lady came from behind the counter to offer help. As more customers came in. She was all over the place helping everyone and still handling the register. After about 20 minutes of shopping, she got everything we needed within minutes! As I was in line to pay I did see another employee come out the back. He was probably helping her look for shoe sizes back there that’s why he wasn’t on the floor. But all together! Amazing service! Will definitely come back to spend more money here! I did ask her for her name before I left so I could make sure she got the credit she deserves. I hope I didn’t spell it wrong.”
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“Was able to find some great shoes that are normally sold out online!! Too bad the box was destroyed but they did honor my military discount. Will shop here more often now”
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“I went the other day to this location and I was having a lot of trouble finding the shoes I was looking for. However the staff were extremely helpful! I didn’t catch his name, but he was a tall younger man with his hair pulled back. He helped me to find 4 pairs of shoes and I’m very pleased with my purchase. Thank you guys for an awesome experience!”
Shoe Stores
“I only give this five-star rating to Christopher from the shoe department. He is a passionate and genuine individual, highly responsible for his work. He shows great respect to customers, always going above and beyond to assist those in need. In summary, his service and attitude stand out among everyone. If you need to buy shoes, make sure to seek him out! I have recently purchased a total of 5 pairs of designer brand shoes here and brought my good friend along, who also bought 3 pairs of shoes.Apart from Christopher, the service from others didn't make us feel comfortable.╮(╯_╰)╭It wasn't too easy to get help when you need,I only see this one staff who would diligently and warmly assist a customer wearing a luxury brand, I waited until they both stop talking with each other then asked her a question politely but she doesn't even want to hear from me ,she interrupted my questions right away ,tell me to press a button to get someone else's help without any courtesy.I also came across a staff member with no patience or friendly attitude. I asked if she could check for a size smaller. Without attempting, she promptly replied, "No other sizes; all shoes are displayed on the shelves." When I asked if she could find the corresponding shoebox for my shoes, her reluctance was evident. In the end, she gave me a severely damaged box of the same brand that can barely fit the shoes in. My friend asked this same lady for help in finding the matching shoes she wants, but there was no response even she waited for a long time.As I finished paying everything I wanted and walked towards the exit with many pairs of shoes while holding my child's hand, suddenly an alarm went off. I was stopped by one staff, and all my purchases were opened and inspected. Eventually, they discovered that the staff forgot to undo the safety latch on the shoes. I felt very embarrassed, as it wasted my precious time, especially since my friends and child were waiting for me.If you want your customers to have a good experience. Strengthening employee training is really important!”
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“Jac and Tyler and Alexis and Ziggy and Zack and Britney (especially) and Adrianna are awesome. Time and time again this team has risen to a level of customer Service that is unmatched in the retail industry. I highly recommend this location. Merry Christmas.”
Shoe Stores
“Great deals and incredible selection of Converse shoes and apparel.I've found some pretty rare collab shoes here and cleaned up on them for a discount price.You never know what's going to come in store, so it's always worth looking when you're in the area. Also the sales fluctuate and you can get super good deals every so ofter here above the typical clearance pricing.”
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“5-24Awesome experience. All the Champs employees were very helpful in getting any sizes I needed for shoes I wanted to try on.All respectful and courteous, great customer service. I’d definitely recommend buying from here.”
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“Jerome was amazing!!!! He was so patient and helpful. We were there to look for a suit for my cousin for my wedding and he did everything possible to make sure we found what we were looking for! My cousin left with the biggest simile on his face! :) Thank you Jerome!!”
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“Clerk 425886... Thanks for the hospitality. I intend6 to return next week. But since I was treated nice the day before, I returned and bought what I wanted the next day. So yeah.”
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“I got some really cool converse here. They were only $40, compared to converse’s normal $60! I went to the converse store in Grapevine Mills later, and they didn’t have this print. Good thing I got them at Off Broadway!”
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“If you love Under Armour, then this is your place! This store has a wide selection for the whole family. They are always a lot of new items to choose from. Every time I’ve come here the staff have been absolutely amazing, and super friendly. It’s good to go to a place where people love their job instead of just going through the motions. This store is always clean and well put together. Most of the time there are very good sales going on, so it’s totally worth the drive to come here.”
Shoe Stores
“Awesome selection of newer stlye shoes. Also some sweet retro movie clothing from Jaws, Goodfellas, and Scarface. Staff here was great help as well and super friendly. Took time to search the store and back room for inventory in my sizes. Definitely need a Shoe Palace in Des Moines, my first time ever being in one and it was an excellent experience.”
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“Nothing but great experiences dealing with the staff who help with getting the best discounts possible, and are super helpful/knowledgeable while doing so. Was able to return an online purchase and get reuse the original coupon I had used for the return. Will definitely be shopping here over other outdoor gear stores.”