Battery Stores in Haltom City, TX

“Huge shoutout to Mr. Nathan at O’Reilly! He went above and beyond helping me, was incredibly knowledgeable, and genuinely cared about finding the best solution instead of just selling parts. He saved me a lot of money and a lot of stress. This is what real customer service looks like. O’Reilly is lucky to have him!”

“was struggling to get warranty on a bearing for my civic but elvira ended up helping me with being able to get it replaced she was very helpful throughout the whole process”

“Yesterday, I took my father to go get some parts for his truck tire rods etc and he was a bit loud, rude and very demanding. I got so embarrassed but I just wanted to share that Maria and Steven kept their professionalism and remained calm and respectful. I apologized he had been dealing with the truck, had not ate all darn day and he gets “Hangry” at 70yrs old. (Omg) Anyhow, customer service for me goes a long way and it shows that Oreillys Team cares about their customer. Just because someone is having a bad day, the stay calm and collective about it and work quickly to help a customer out and give recommendations on how to make it more time efficient by getting the right parts. My dad only wanted one part but it was recommended for him to take the entire new piece because precision was needed and it was gonna just take longer and have difficulty getting it right. You all they were so right!!! Thanks for sharing insight on what was the right way versus a “short cut and cheap ass” let’s admit we all want to save money but sometimes being cheap gets more expensive in the long run. Their knowledge and experience can truly make a difference so allow them to guide you! This morning, we needed a few screws that had bent and Teresa was able to pinpoint the exact screw that was needed and anyhow my dad was so happy with how fast and efficiently she took care of us. Well, huge shout out to the Oreilys Team on Belknap/Beach because you all deserve recognition and you all matter to this Riverside Community!!! Blessings to you all!!!”