“Jason was really great! 10/10 customer service, very personable, and quick. I was nervous coming in due to the reviews but I only waited about 10 mins and left with my stuff quickly!”
“Amazing customer service. Mickey was very knowledgeable, and polite. Also did his work quickly, and tried to keep us informed during every step of his install. Would absolutely recommend!”
10AM - 7PM
2100 S W S Young Dr STE 1376, Killeen“My husband and I are moving into our new home and Mr.Chuck made everything SUPER easy for us. We didn’t have to worry about anything but signing our lease and moving in! Not to mention getting us the best rates! I’d give 10 stars if I could! Thanks again!!”
10AM - 8PM
2100 S W S Young Dr Ste 1264, Killeen“T-Mobile has been an integral part of our household, providing us with reliable connectivity through our 5 smartphones, 3 tablets, and 2 Apple Watches. Their exceptional service and commitment to customer satisfaction have made our experience with them consistently smooth and enjoyable. From the convenience of their comprehensive plans to the seamless connectivity they offer, T-Mobile has truly become an essential part of our daily lives. We are grateful for their reliable service and look forward to continuing our partnership with them for all our telecommunications needs."”
10AM - 8PM
3650 W Stan Schlueter Loop Ste 100, Killeen“I have to say I had the pleasure of getting assistance from a young Man name Jamir. I had questions about my account, he took his time to explain my statement and although I had a lot of questions he never seemed to get frustrated with me. I'm very appreciative for his help.”
“I've been living in the country for the past 26 years with AWFUL Internet service. (3 mbps)Not anymore. Danny Ghidode came over and was able to set up my new Speednet service and get me the upload and download speeds necessary for my new online job. Last night it was over 100 mbps!!! ? happy customer and thank you again Danny and Speednet!”
10AM - 8PM
2309 E Central Texas Expy #400, Killeen“Great d*m experience! I was at the Waco store and the experience was beyond long!!! Drove from Waco to the Killeen store and had an amazing experience. Super +++ ? experience l.”
“Customer service was great... They helped to file insurance request... Explained the repairs they were going to do, the cost, and how long it would take to make the repairs... I would recommend this place to anyone needing cell phone repair.”
“Rodney took care of me after my S10 got the black screen of death after 4 years. Got my phone back on and recovered all my data transferred to the new S23+.Would definitely go back to this location for my phone needs!”
9AM - 6PM
7595 U.S. Hwy 190 Suite B, Belton“Had technician Robert H come out as our internet was going out intermittently. He was very courtesy and personable while replacing the modem and router. Have had other techs come out before but I would recommend Astound to anyone if they had the service like I did today. Give that man a raise”
“Best Tmobile store in comparison to their counterparts on East Central Texas Expwy who dont know how to process online orders. Had to drive to Harker Heights and this store did and helped me with my online order when the other store said they couldnt. Found my order, processed it in less than 30 minutes after placed online.”