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“Gabe Neely at the Verizon Authorized Retailer in Killeen provided excellent service. He helped me get my phone fully set up and resolved all my technical issues quickly and efficiently. Very knowledgeable, patient, and easy to work with. Highly recommend working with him if you need anything.”
“Deborajean kept a great attitude and was extremely polite, helpful, informative throughout the entire process. After explaining my reasons for the visit, she presented me with options, explained them and allowed me to decide what I thought was best. Her abrupt action kept me from waiting over 5 five minutes. I really appreciated her refreshing disposition and hope to work with her again.
-Alan”
“My husband and I went in to inquire about new phones and Bob Moreno was our rep. Bob told us about the deals for the month, he also explained the upgrades and plans for our needs. Happy to say that we walked out with new phones and plan. Thank you Bob for your patience and great customer service.”
“Whenever you have to return router and modem, after closing your internet by phone, you have the opportunity to return the whole kit by UPS free instead of waiting 30 minutes in person.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Josh,
I truly appreciate everything you did throughout the entire process of getting my phone fixed. Your communication was excellent from start to finish, and you went above and beyond to make sure everything was taken care of.
The fear of possibly having to go without a phone for several days was very stressful, but you immediately put my mind at ease. You got me in quickly, fixed the issue, and had me back up and running in no time. Your professionalism, efficiency, and willingness to help made all the difference.
Thank you so much for your outstanding customer service and for making what could have been a very stressful situation smooth and manageable. Your kindness, support, and dedication did not go unnoticed. I sincerely appreciate you! ❤ Latrisha”