“Gabe Neely at the Verizon Authorized Retailer in Killeen provided excellent service. He helped me get my phone fully set up and resolved all my technical issues quickly and efficiently. Very knowledgeable, patient, and easy to work with. Highly recommend working with him if you need anything.”
“Deborajean kept a great attitude and was extremely polite, helpful, informative throughout the entire process. After explaining my reasons for the visit, she presented me with options, explained them and allowed me to decide what I thought was best. Her abrupt action kept me from waiting over 5 five minutes. I really appreciated her refreshing disposition and hope to work with her again.
-Alan”
“My husband and I went in to inquire about new phones and Bob Moreno was our rep. Bob told us about the deals for the month, he also explained the upgrades and plans for our needs. Happy to say that we walked out with new phones and plan. Thank you Bob for your patience and great customer service.”
“Brought my daughters car into the Walmart in Harker Heights, because the tire had a screw in it. The technician was so helpful and nice. They are a lot nicer and better priced than Discount tires.”
“Whenever you have to return router and modem, after closing your internet by phone, you have the opportunity to return the whole kit by UPS free instead of waiting 30 minutes in person.”
“Excellent customer service. On this occasion the could not get this information off my phone because I smashed the motherboard when I dropped it. But they did try and in the end charged me nothing. So I appreciate and trust them.”