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“Daniel was excellent to work with! Not only was he kind and knowledgeable, he handled pressure with ease. I was the first one at the store and their internet was down. He was able to get everything set up for me with his Hotspot. He was never stressed, just totally professional! Amazing leadership skills! I'm so glad I went to that particular store that day ?”
“I wanted to better understand my Verizon bill but wasn’t sure how to access everything on my phone. Erick took the time to help me set up the My Verizon app and showed me how to navigate it so I could easily view my bill and account details. He explained where to find charges, payments, and helpful features in a simple way that made sense. Erick was patient, friendly, and made sure I was comfortable using the app before I left. Really appreciate the helpful service and guidance he provided.”
“Marcus and Candice at Cash America Pawn were incredibly helpful and professional during my visit. They both took the time to understand what I wanted and worked with me to negotiate a fair deal. I truly appreciate their friendly attitude and excellent customer service—highly recommended!”
“The employees here are very helpful and very knowledgeable! Highly recommend. They have good stock too. Some specialty items that you won't find in other hobby shops.”
“We came in today to get my son a new iPhone. When we came in, the store was very busy. A very kind young lady named Mar helped us right away, no waiting time. We had some very challenging issues to overcome regarding our account and she was so patient with us. She took her time to explain things we didn’t understand and never made us feel rushed or a bother.
When you come here ask for Mar and you will have a great customer service experience.
Thank you Mar!!”
“I didn't want this night to end without contributing to a part of what made it happen. Customer service was great. Sarah took my call over the phone to ensure me that they could work with me and help me unload an item that we where pawning. Followed by good conversation with John, that led me to compare prices and provide a genuine experience in purchasing a guitar. Plus informed me of some good music he had personally written and recorded. Daniel and Omar had helped and all together for it being Easter Weekend really made this experience even better. Being that they where about to close everybody had good attitudes. I wish a great experience for anybody who walks in. Thank you EZ Pawn and God for a good team. ??”
“The sales reps at this location really helped me understand my new tablet. They provided excellent customer service and were very knowledgeable. I'd recommend this location to anyone looking to purchase a new device or looking to switch over. Thank you Vanessa and Alexia.”
9AM - 8PM
1418 E Tyler Ave Ste 7, Harlingen
Electronics
“I went in to buy a phone for my daughter. Think her name was Edith and it was. She was very very helpful. Helped us to decide on a phone. Always with a smile. I mostly do my business online but from now on if she's working at this store I'm going in.”
“Cleaner store nice staff. Had what we needed and overall very nice experience. Really liked it here. Came from brownsville to get what I needed and was worth it.”
“I want to give a huge shoutout to Sammi for her amazing customer service! She was patient, friendly, and truly went above and beyond to help me. Sammi took her time explaining everything clearly and made sure all my questions were answered. You can tell she genuinely cares about her customers and loves what she does. It’s rare to find someone so dedicated and understanding, and I honestly left feeling grateful for her help. T-Mobile is lucky to have her on their team! Thank you, Sammi, for making my experience smooth, stress-free, and honestly one of the best customer service interactions I’ve had. ??”
“I don’t even know where to start. Great customer service by the employee Brittany Saucedo, she was very helpful and got my issue resolve in no time. She mention she was fairly new to the job. But to me seem like she had been doing the job since forever. I really wanted to come here and recognize her for doing a great job.”
“Just got out from this location and let me tell you the staff Ernesto did above and beyond to help me resolve my issues. He help and spend time in the phone with me talking to customer service and advocate for me. GREAT customer services. 5 stars plus definitely.”
10AM - 8PM
1556 N 77 Sunshine Strip, Harlingen
Electronics
“FINALLY was able to get something done that I've been fighting for a week to get done. An establishment that understands the concept of what customer service means! Great job ladies!”
10AM - 7PM
216 N Ed Carey Dr Ste 6, Harlingen
Electronics
“Awesome customer service the minute we walked in. Gave my sister the full attention that she needed and kept telling her if she needed anything she could go back at anytime. This is the store you want to go!!!!!!”
“I have to give props to this place for staying open despite the fact that after many visits to the mall over many, many years that I have never once seen anyone in the store buying anything..”
“Went in having problems with my phone and Stacey was a great help. Went out of her way to provide excellent customer service all while dealing with multiple customers. Always had a smile and was very cheerful and friendly. Why haven't yall given her raise yet?”
“These people are so polite conservice and to take care of you and every need that you want if comply with the company they're great I'll give them 20 Stars”
“Ricky is an awesome sales representative, he is always willing to help and goes above and beyond he genuinely makes sure all my needs are met. He takes care of me like family! As well he is an EXCELLENT multi tasker! He is phenomenal ☺️”
“Well Monica is a very great rep she helps u with any thing u need .and u don't have to buy sum thing to get help there also she is very responsible respectful to her customers and she gets back with you has suggestions if u need some products they have not like other t mobile stores only help you if u buy sum thing 1st .wish there were more reps there to do wat she does 4 there customers she works hard loves her job n the ppl cus at the end of the day it's all about customer service. Good job Monica. Got bless u .”
“Personal is friendly and helpful give detailed information. For your c.b. and the set up you are doing to your big rig.The technician Mr. Patterson also took time to explain what the problem was with antenna. I would highly recommend this place if your having trouble setting up you c.b. on your rig.”
“Great leadership and great service better than anywhere else they deserve a bonus excellent customer service always willing to help Also delivered very quickly they said 15 mins and was here in 15 mins great service and they make it very easy to pay online”
Open 24 hours
1313 Haverford Blvd, Harlingen
Electronics
“Cricket store on F Street in Harlingen Texas associate Ashlynn gave us outstanding customer service she takes her time with every customer and explained all of our questions in detail I purchased two Samsung phones I always buy the phone cases at the local mall at a kiosk not no more they were less expansive at the Cricket store”
“I went into store cause my text notifications weren't working..and Ms Belinda and Ms Amy tried over and over and over again until they both figured it out and got it ..they never gave up .
I really really appreciated their determination
Thanks again to you both..”
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“During a very busy day which there was a long line. The staff member by the name of Crystal gave excellent customer service. She was giving customers fast service. She was also very friendly and welcoming even though they were swamped.”