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“I wanted to better understand my Verizon bill but wasn’t sure how to access everything on my phone. Erick took the time to help me set up the My Verizon app and showed me how to navigate it so I could easily view my bill and account details. He explained where to find charges, payments, and helpful features in a simple way that made sense. Erick was patient, friendly, and made sure I was comfortable using the app before I left. Really appreciate the helpful service and guidance he provided.”
“We came in today to get my son a new iPhone. When we came in, the store was very busy. A very kind young lady named Mar helped us right away, no waiting time. We had some very challenging issues to overcome regarding our account and she was so patient with us. She took her time to explain things we didn’t understand and never made us feel rushed or a bother.
When you come here ask for Mar and you will have a great customer service experience.
Thank you Mar!!”
“I want to give a huge shoutout to Sammi for her amazing customer service! She was patient, friendly, and truly went above and beyond to help me. Sammi took her time explaining everything clearly and made sure all my questions were answered. You can tell she genuinely cares about her customers and loves what she does. It’s rare to find someone so dedicated and understanding, and I honestly left feeling grateful for her help. T-Mobile is lucky to have her on their team! Thank you, Sammi, for making my experience smooth, stress-free, and honestly one of the best customer service interactions I’ve had. ??”
“Gigabit is awesome! We’ve had it for about a year and the only time it goes out is when the power goes out. As soon as the power comes back on…Gigabit is back!
Amado is great! Always ready to help!”
“I had a great experience at the Spectrum store at the Viera Avenues at Town Center. Sales Associate Robert is fast and great at troubleshooting. He’s very friendly and knowledgeable! He’s definitely Management material.”
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“Mr. Bocanegra at AT&T provided exceptional customer service in resolving my issues quickly and efficiently. I was very pleased with how promptly everything was squared away. I'm a very happy customer”