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“This location was slow when I arrived. Only one person was ahead of me. The younger gentleman who helped me was very quick and efficient. Also helped that I knew exactly the phone I wanted and researched this ahead of time.
When I went back the next day to drop off the trade-in phone, it was also another quick transaction with the same person. Thanks for making it quick.”
“Excelent plus service!! They explain each and every plan they have and gave me just what I need ! They we're very friendly and very pacient with me. Absolutamente cero problemas para cambiarme con ellos y si vas pronto podrás escoger entre varios modelos como Motorola, i Phone Samsung y Cricket entre otros .Thanks a lot to Faith and Annalisa for all there help and efort! You're the best!!”
“Daniel was excellent to work with! Not only was he kind and knowledgeable, he handled pressure with ease. I was the first one at the store and their internet was down. He was able to get everything set up for me with his Hotspot. He was never stressed, just totally professional! Amazing leadership skills! I'm so glad I went to that particular store that day ?”
“Awesome customer service the minute we walked in. Gave my sister the full attention that she needed and kept telling her if she needed anything she could go back at anytime. This is the store you want to go!!!!!!”
“Went in having problems with my phone and Stacey was a great help. Went out of her way to provide excellent customer service all while dealing with multiple customers. Always had a smile and was very cheerful and friendly. Why haven't yall given her raise yet?”
“I went in to buy a phone for my daughter. Think her name was Edith and it was. She was very very helpful. Helped us to decide on a phone. Always with a smile. I mostly do my business online but from now on if she's working at this store I'm going in.”
“FINALLY was able to get something done that I've been fighting for a week to get done. An establishment that understands the concept of what customer service means! Great job ladies!”
“Ricky is an awesome sales representative, he is always willing to help and goes above and beyond he genuinely makes sure all my needs are met. He takes care of me like family! As well he is an EXCELLENT multi tasker! He is phenomenal ☺️”
“Cricket store on F Street in Harlingen Texas associate Ashlynn gave us outstanding customer service she takes her time with every customer and explained all of our questions in detail I purchased two Samsung phones I always buy the phone cases at the local mall at a kiosk not no more they were less expansive at the Cricket store”
“I went into store cause my text notifications weren't working..and Ms Belinda and Ms Amy tried over and over and over again until they both figured it out and got it ..they never gave up .
I really really appreciated their determination
Thanks again to you both..”
“Great customer service. Leslie communicated which phones were in my budget. Phone has cool features and apps. Thank you for assisting me with my first phone. Thank you God bless”
Mobile Phone Accessories
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“I had a great experience with STX Repair Fund. Communication was good throughout the entire process, everything was clearly explained, and everything went as expected. The process was smooth and straightforward. I’m very satisfied with the service and would definitely recommend them.”