Advance Auto Parts at 12929 Bandera Rd in Helotes is a trusted destination for automotive needs. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can take advantage of free services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. The staff at this location is known for their helpfulness and knowledge, often going above and beyond to assist customers. Many reviews highlight the friendly and professional service provided by employees like Sky and Juan, who are praised for troubleshooting issues, performing diagnostics, and offering personalized support. Customers appreciate the store’s quick and efficient service, especially when compared to other auto parts stores. The store also encourages savings through its Speed Perks loyalty program, which rewards points toward discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is highly regarded for its customer service, knowledgeable staff, and commitment to helping customers with their automotive needs, making it the preferred auto parts store for many in the Helotes area.
Tony the evening manager is a superhero! He walked the through the issue with my car and his experience and helpfulness are second to none. The world would be a better place if there were more Tony's in it!
February 2026
Great place for parts and good service. I appreciate the store employee named Juan Mares for helping me get the correct parts for my car.
November 2025
Tony is a Rock Star ⭐⭐ went above and beyond I wish Advance Auto had him as their ambassador in customer service for all stores or at least the ones in San Antonio,:)
