14546 Old Bandera Rd, Helotes TX 78023
“Top notch service. They greeted us when we walked in. They had exactly what I wanted and even offered to get my chain saw gassed up and ready to go. They have a large selection of gas and electric Stihl gear. A gem nestled in the hill country.”
7555 Northwest Loop 410 #108, San Antonio TX 78245
“Nice clean store I like the new layout as well It's a lot easier to get to what you're trying to get to makes more sense. Definitely my go-to store when I need cheap one use tools.....”
9604 Bandera Rd, San Antonio TX 78250
“Great place to get your lumber! I stumbled upon Braundera on Christmas eve for lumber for a treehouse. I had just left one of the big chains because their lumber was all crooked and so moist I could get my finger nail in with hardly any pressure. I found Braundera on this app, saw they were closing in 40 minutes for Christmas, but gave them a call anyways. They told me they would get started right away and have it ready in 10. I was blown away! The lumber was great, they loaded it up for me, and even helped me ratchet it down. Since then I've been back a few times and they're always kind and incredibly helpful. Very happy to have found a great lumberyard, 10/10”
5707 Mobud St, San Antonio TX 78238
“Great help from staff while shopping for something pretty specific! I believe this one gentleman was the manager, Pete, was extraordinarily helpful - taught me a few things about drills I didn’t know and steered me towards the appropriate tools I needed! 10 out of 10, recommend!”
6900 Alamo Downs Parkway Suite 140, San Antonio TX 78238
“I am retired from the HVAC industry now but Johnstone was one of my top if not my top choices to buy from . Good customer service is hard to find nowadays but Johnstone still pushes on their customer service .”
5406 Jackwood Drive, San Antonio TX 78238
“Actually I'm really impressed with the service. I needed 2 exchange an empty nitrogen cylinder for a full one and the nice gentleman hooked me up in about 5 minutes. There was no tedious relationship forming, no contract and no questions. Certainly one of the best business transactions I have ever experienced. An introvert's wet dream. And it only cost about $24 for 18 cubic foot.”
7226 Polar Bear #1, San Antonio TX 78238
“I had an extremely small and relatively inconsequential job that Fred helped me with. The fact that he would even bother to return my voicemail and squeeze me in on a weekend in between much bigger and more important jobs points to his customer-service-focused mentality.But Fred went above and beyond simply accepting the job and professionally completing it at a fair price; he took the time to talk to and educate my nine year old son about the type of work they do and the tools they use to do it.I'm not sure if and when I'll need fabrication work again but I certainly know Fabrication Specialties will be my first call and I'll be sending anyone else with fabrication work their way. I'm grateful for my experience with them and wish them the greatest of success.”
12501 Network Boulevard, San Antonio TX 78249
“Great place to deliver. Arrived to a supposed 1100hrs appointment that the broker nor my company Mesilla Valley Transportation had made. But they still worked me in and was relatively painless from the INSCO DISTRIBUTING side. From M.V.T. that's another story. Thanks to INSCO and their team for an outstanding service and consideration ? ?..”
W, 12871 I-10, San Antonio TX 78249
“I rarely do a review for Home Depot, don't ask me why. Sometimes I’m lucky on finding nice people that are willing to help, sometimes I don’t . But today was one those days I met this amazing young man who was the most helpful, caring, professional, looking to go and run the extra mile to help me. His name Vontrell. His parents raised him KIND, he would go higher in life! Good Job! I dare to ask, he has a degree in psychology! No wonder! He need a raise and higher opportunity with the company. He is rare. My hope to go back to Home Depot 🙏🏻 Thank u! Home Depot in San Antonio Texas-Dezavala.”
17100 West Interstate 10 Frontage Road, San Antonio TX 78257
9115 N Loop 1604 W, San Antonio TX 78249
“Devon went above and beyond with helping find a tool that I went to five different stores to find. He took the time and energy to help me out. Great customer service. If you ever need help finding an item, Devon is the man!”
203 SW Loop 410, San Antonio TX 78245
“Most of the time, I find the parts I need. Most of the time, the guys are knowledgeable and very helpful. I was there, and a young guy said, 'Sorry, we don't sell that pipe part.' However, an older gentleman came by and said, 'We don't have that pipe, but we have other parts that will work.' He was very knowledgeable and took me directly to the alternative parts. Thanks to the second gentleman, I was able to finish my repair that night.”
18303 Rim Drive, San Antonio TX 78257
“Kudos to Donovan in the garden department at Lowe’s at the Rim. I asked him if I brought my car up closer would he load a bag of mulch for me. He said he would take it straight to my car, no need to get the car first. Very polite and great customer service.”
5101 Cambray Dr, San Antonio TX 78229
“There was an issue with my recent purchase. Although the issue was outside the store's control, the store manager handled it professionally and provided exceptional customer service. He took the time to listen, understood my concern, and worked with me to reach a fair resolution. I truly appreciated his patience, kindness, and willingness to help. Thank you for making the experience a positive one!”
11333 Bandera Rd, San Antonio TX 78250
“I'm not used to going to home improvement stores so I felt a bit uncomfortable at first. I was looking for eye protection and was able to find the correct aisle. However, I wasn't sure as to which product to choose. Fortunately, an employee approached me and she helped me pick out the purchase I needed. I was very impressed with her, especially since I can't even remember the last time an employee, at any store, asked me if I needed help and actually assisted me in finding what I needed. I walked into the store feeling uncomfortable but walked out having a positive opinion of Lowe's.”
15900 La Cantera Pkwy Suite 21100, San Antonio TX 78256
“We were called to this location to repair some damaged clothing rods. It was a simple and fast repair. This is definitely the first time I had ever been here and I was extremely impressed by the quality of service and quality of of the products that they sell. It was a bid out of my tax bracket.”
5101 Cambray Drive, San Antonio TX 78229
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
W, 12871 I-10, San Antonio TX 78249
“We were doing a PVC pipe diy project for our baby. Went to Lowe's and they said they wouldn't help cut the pipe. So we gave this Home Depot a call to see if they would help us cut the pipes to fit in our car. Joel came to the rescue! No fancy saw, he just whipped out some PVC pipe scissors, measured and cut us over 10 cuts. We really appreciated his help!”
7901 Callaghan Road, San Antonio TX 78229
“Angela Mendez in paint department at Lowe's was extremely helpful. She provided great customer service, she was very informative and knowledgeable in her department. Truly went above and beyond. Having great service and customer service will ensure a lifetime customer for sure. Thank you Angela for all your help.”
5303 W Loop 1604 N, San Antonio TX 78253
“Alex is awesome! She always goes above and beyond! Hey Lowe’s, your company stock went up the day Alex was hired!! Great choice, Lowe’s!!! THANK YOU, ALEX!! #HomeDepotStinks”
W, 12871 I-10, San Antonio TX 78249
“A good place to rent tools and an even better place to find out what tools you need. I would recommend talking to an associate named Vontrell. I arrived knowing what jobs needed to be done, and I thought what tools were needed. After speaking with Vontrell, he directed me to the right tools for my job, saving me a lot of time. Vontrell was extremely professional and knowledgeable. He went over the equipment with me and answered all my questions. I would highly recommend renting from the I-10 tool section and asking for Vontrell.”
7901 Callaghan Rd, San Antonio TX 78229
“Today was my second time trying to place an order. I first called the Goliad location manager, but they were not able to assist. Initially, I contacted the Goliad location manager, but unfortunately, they were unable to assist. The management promptly canceled my order. Just want to thank Esteban for taking my order and correcting it so I can have my items delivered on Friday. Thank you to Esteban at the Callaghan location. Thanks for providing great customer service we sure do need more staff like you.”
5638 TX-1604 Loop, San Antonio TX 78251
“I had such a wonderful experience at the Garden Center this morning! Maria was absolutely fantastic so friendly, kind, and incredibly knowledgeable about all things gardening. She took the time to help with everything I needed and was truly such a pleasure to talk to. I also want to recognize the entire Garden Center team working around 10 AM today. Everyone was so helpful, welcoming, and attentive. Customer service like this makes such a difference! Maria especially went above and beyond, and Home Depot is lucky to have her. Thank you for such a great experience!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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