Navy Federal Credit Union
Banks,
Mortgage Lenders,
Credit UnionsHours:
12510 Bandera Rd #101, Helotes TX 78023 Hours
About Navy Federal Credit Union
Navy Federal Credit Union serves the armed forces, DoD, veterans, and their families, offering great rates, discounts, and award-winning 24/7 member service. With over 370 branches worldwide, it supports those who serve by providing friendly and knowledgeable staff. Customers frequently mention excellent experiences, highlighting staff members like Orlando, Narisa, Socorro, and others who go above and beyond to assist with complex situations and provide reassurance. Staff are described as professional, patient, and dedicated, often staying late to ensure members’ needs are met. Many reviews praise the welcoming atmosphere, with employees consistently friendly and helpful, making members feel valued and cared for. Navy Federal’s commitment to service and understanding of military life shines through in positive interactions and personalized assistance. Insured by NCUA, the credit union continues to be a trusted financial partner for military members and their families, emphasizing their motto: "Our Members Are the Mission®."
Most Recent Reviews
December 2025
Had a great experience at this location! Orlando was incredible, taking the time to answer our questions. He was very knowledgeable and really helped us!
November 2025
Mr. Orlando is a great teller. He goes above and beyond to help. I really appreciated his assistance today.
October 2025
helpful employees clean place great customer service
More Comments(58)
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