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“I felt very comfortable and reliable. The service was excellent, specially with Akemi-Hana she is very sweet and professional. I was treated well when I arrived.”
“We had the pleasure of working with Arturo. It was a wonderful experience with his intelligence and customer skills. We respectfully submit for immediate promotion, thank you William and Angie Pratt.”
9AM - 5:30PM
5750 W Loop 1604 N, San Antonio
Credit Unions
“Mrs. Acosta
Did an excellent job helping me to open multiple accounts. She is very knowledgeable with different financial products. I am looking forward to have her help me with other financial products and services.”
9AM - 5:30PM
9253 N Loop 1604 W, San Antonio
Credit Unions
“Amazing , amazing staff and great customer service every time! No matter the transaction, no matter the time I’m always treated like family .. Thank you Ashley , Daniel snd Julian for your leadership , integrity and follow through on your service at every encounter. I appreciate how you listen and take care of my needs.”
“My wife and I came in to open an account together, and we truly had such a great experience. Wendy was so helpful and truly made us feel welcomed and made the process feel streamlined and straightforward. We are happy members of SSFCU! ?”
“Came in to visit and inquire about my home and auto insurance with Alexis Strait at the Hwy 151. Branch. My expectations far exceeded what I thought I could accomplish. Alexis is extremely professional and personable. She was able to match my existing coverage and provided me with a great savings for both my home and auto policies. Thanks so much Alexis. My only regret is that I did not come in much sooner.”
9AM - 5:30PM
5757 Northwest Loop 410, San Antonio
Credit Unions
“Got in and out in no time! Angie was especially helpful in helping me apply for my cashback credit card ? She was very encouraging and kind. ? I will forever bank with security service ❤️”
“D’artagnan was very helpful and put an ease to my process of opening a money market account. Very professional and assisted with other items that were needing clarification. Will come back for his assistance when needed.”
“Always a good experience at United Texas FCU off Braun. They are always willing to listen and help if needed. The staff all are knowledgeable and very personable as well. We have been banking with them many years!”
“I've had nothing but great experiences with Firstmark employees. Whether I've walked inside, used the drive thru, or spoken over the phone. Emmet helped me process a loan, another employee (I didn't catch her name,sorry) helped me get my username for accessing my online account. Thanks guys?”
“The lady who helped me was very patient with my lack of knowledge. She explained money market which fit my needs. She took me into a side office in order to explain all to me. I appreciate the time she took.”
“I’ve been banking with Firstmark many years and they have always met our banking needs. Whether it’s car loan, opening a CD or keeping me informed of our transactions, etc. their service has always been excellent. Laura helped us today and she gave us sound advice and completed our transaction quickly and efficiently. We’ve been members since 1989 so that tells you all you need to know!”
“We have done business with GTFCU for 38 years! During that time we have always had great service from kind, professional and efficient employees who remember us and treat us like family. They are well informed and have gone above and beyond to help us with anything we have needed! We love every interaction at GTFCU!”
“Dylan at the Alamo Ranch location was incredible! I walked in with no expectations and, to my surprise, I received a new debit card. He took the time to explain everything to me, and I was incredibly grateful for his knowledge and assistance. He even went above and beyond by explaining the perks of the card. The customer service was exceptional! Thank you again for your help.”
8:30AM - 3PM
4801 Northwest Loop 410 # 100, San Antonio
Credit Unions
“Very friendly and caring staff. Melissa and Angelique were great and patiently worked with me when I needed my loan quickly. Definitely best rates in town and y'all should skip the big bank names and go here first if you're looking for a car loan. Will recommend to my friends and family.”
“I am always impressed with Ms. Surangi (your front desk bank clerk). It doesn’t matter if I come in the morning or right before closing hours. Always greeting with her beautiful smile and always assisting without any hesitations. She has the best appearance and is a wonderful accommodation as a bank employee and should be promoted.
Reyna has been helpful as well and I want to thank her for guiding me on how to get into this website to send my kudos.
Great job Surangi and Reyna!”
“I love my girl Natalie. She has helped me get into the truck of my dreams and the RV of my dreams to help with my H-E-B career. She even had me refinanced when the car dealership pulled one and was charging me 23% APR and got me down to an 8%, I appreciate this company very much and they do take care of you and great care of our partners. Thank you Natalie for all that you’ve done for us.”
“Great phone CSR. Always patient & helpful. I can't access online while living overseas but that's ok since it shows greater security account protection & I can always call in thru the easy to use 24/7 phone number to check balances.”
9 AM - 5:30 PM
7215 Culebra Rd, San Antonio
Credit Unions
“i had an issue on my account and leslie was great! she helped me with my issues and returned my calls in a timely manner. She was able to resolve my issue within a few business days, very happy with their customer service.”
“Unrecognized Pure Talent ❗
I would like to take this opportunity to recognize a truly knowledgeable member of Soarian Credit Union, recently I experienced embarrassing situation with trying to purchase groceries and gas. My debit card indicated access denied...called the customer service line and was passed on to another representative and again back to the beginning...long story short...two days later still unable to use my debit card until I drove to Braun Rd, Soarion credit Union and spoke with Christine... explained the situation and no more than min's later ❗ problems solved ❗ please take time to let recognize Christine's talent and problem solving skills!
Thank you
Bernard Hawkins
Ret.Airforce”
“Brittney was wonderful. She provided exceptional customer service, and this is why RBFCU is one of America's best credit unions?. I would definitely come back to this branch.Thank you, RBFCU, for serving many Texans since 1952.”
“Opening an account at Navy Federal Credit Union was very easy. They gave me five dollars for free to open it. They also taught me how to make deposits from my cell phone and how to set up my account. I used to have an account at Wells Fargo, and the truth is, this is much better. The lady who helped me was in training, but seemed like she knew what she was doing. I was very impressed. I wish I had asked his name. I don't normally write reviews, but I wanted to say it was a good experience.”
“I would like to Thank the Babcock Branch - Everyone went above and beyond to help me resolve a big issue with my account. I appreciate all of you so much. Words cannot say how grateful I am. God Bless you all. ?”
“I recently moved from San Antonio and I miss the Penfed Branch and their outstanding customer service. I banked there for four years before relocating and I would recommend to all. The two employees that helped me the most were Mike and Belinda - so nice and patient with my frequent visits to the branch!”
“I had the pleasure of being helped by Lupe today at the bank, and I have to say, his service was outstanding! As a new member, I was a bit unsure about the process, but Lupe took the time to explain everything thoroughly and made me feel comfortable every step of the way. He was patient, professional, and genuinely eager to assist. It’s rare to encounter such excellent customer service, and I really appreciated how he went above and beyond to ensure I understood everything.
Thanks to Lupe, my experience as a new member was smooth and stress-free. I’m confident that I made the right choice in joining this bank, and it’s all thanks to the helpful and welcoming service he provided.”
“Had to come in because my checking account was shut down out of left field and wanted to get it reinstated. Ruben was so amazing and helpful and was able to get my new checking account up and running”
9AM - 5PM
12822 I-10 Ste 101, San Antonio
Credit Unions
“The staff at this location, as well as the new Headquarters have been very helpful and professional. Their customer relations department was extremely accommodating!”
“The staff at Credit Human went above and beyond their duty. I need help with my app and they fixed it. I would not have ever been able to do it on my own, they change my pin everything that needed to fix they fix. They were very very helpful. I would like to thank everybody that help me. Thank you all very much for your help and taking your time on fixing what I messed up. Lol ? God bless you all.”
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“Narissa is genuinely a ray of sunshine! I despise going to the bank, and she somehow made the entire experience amazing. She was incredibly kind, patient, and helpful, and took the time to explain everything clearly without ever making me feel rushed. She turned what is usually a stressful errand into a genuinely pleasant interaction. This location is lucky to have her.”