Metro by T-Mobile receives consistent praise for outstanding and knowledgeable customer service that turns frustrating experiences around. Reviews highlight that dealing with cell phone issues is often unpleasant and hit or miss, but this location is a clear exception. Customers describe employees as magical, amazing, professional, polite, and personable. Specific staff members are noted for understanding needs immediately, fixing problems efficiently and quickly, and being super patient and courteous. Their positive attitude, friendliness, and dedication make a significant difference, with customers stating they will return all their business to this store. The service is described as going above and beyond, with staff exhibiting a great understanding of treating customers very well. The location is highly recommended for anyone wanting an honest deal and the best customer service, with reviewers giving it five stars all the way.
Aisha is an amazing customer service representative at the store she helped me activate my device she was super patient and because of her I will return all of my business to the store I highly recommend the store simply because of customer service Aisha and her friendliness and her customer service five stars all the way!!
September 2023
Amazing customer service. They have the best deals in the game. Ask for Arfa when you go she got me right?
September 2023
Arfa is the best owner excellent customer service best prices in DFW very helpful must check this location out ?
