“Andy was wonderful working with in getting my service transferred from another carrier. He took his time , explained everything and and was very professional. Great customer service!! ❤️”
“My son's Iphone 12 quit turning on. We assumed it was the battery. We originally took it across the street to a different repair shop(we went to the 1st one we saw on google). They said it wasn't the battery but needed a new screen. They referred us to this store. When we went and explained the situation (that it may need a new screen), they advised that it would cost $121 for a new screen. After a few hours, we came back and the phone was like brand new and working beautifully. IT WAS THE BATTERY! And the cost of a new battery was $80. So we were not scammed! The gentleman at the front (may have been an owner) was incredibly kind and helpful. This is where we will come every time we need Iphone repair. Very happy with this repair shop!”
“Hannah Swords! Let me just tell you, if you come to this store it is a MUST to speak with her! She is the sweetest and most kind woman with an amazing personality. She makes the experience at E-Z Pawn worth while! If you have questions on product she will answer right away and if she doesn’t know the answer then she will be sure to make it a priority to get you the answers you need. I went to see her this past Saturday and had the best pawn shop experience I’ve ever had!! Go see Hannah Swords at E-Z Pawn ASAP!!!!!!!! ???”
10AM - 9PM
601 Cross Timbers Rd Ste 116, Flower Mound“I went for the first time last week originally for my spouse since she was wanting to look at Pokemon Trading Cards. We were both in for a wonderful surprise, not only did they have the Pokemon trading cards (and sets) she wanted but tons of other cool collectables. We will defiantly be coming back in the future to buy more cards. The staff was super friendly and very knowledgeable about their items and inventory helping us find exactly what we were looking for. Even gave us a little discount and free cards granted the normal standard cards, but I do love freebies.”
9AM - 7PM
1354 W Main St, Lewisville“Staff was great! The place was clean and they have great prices on merchandise. I was helped by a young man named Colby like the cheese. He was funny and very tall. Lol. It was a great experience!”
“This is by far the best Metro I have been to. My guy who works there (forgot his name) hooked me up with best deals, and best phones. I am loyal to this metro now because of the customer service.”
“I went to this location the other day to trade in some Pokémon cards and had fantastic customer service! They have an incredibly wide selection including but not limited to games, consoles, pins, figures, and guitars!Tyler was incredibly helpful and personable the entire time I was there and Saoirse really patient with explanations! All in all, I will absolutely be coming back here anytime I need to buy of sell anything they carry!”
“idk about everyone else, but i love the fact that i DO NOT see any employees just roaming the aisles half of the time, so i can literally just talk to myself while shopping without worrying about anyone hearing (you guys should try it, it's pretty fun)”
“Came here for a used xbox for me and my roommate, and the workers were so friendly and helpful! We had a great conversation with them. I had driven 25 minutes just to get the xbox, but now I wouldn't mind making the drive again in the future.”
“Every time I have a problem, they gladly solve it for me. I love this store and what I like most is that you get what you want and pay for it in 2 years interest-free”
10AM - 8PM
2104 Sadau Ct Ste 120, Denton“Ronaldo H. went above and beyond customer service. He exemplified what Cricket wireless stands for. He expertly explained what phone plan would be best for my wife and I considering we’re in the military and move around constantly due to deployments and temporary duties around the United States, now we can rest assured that no matter where we go, cricket wireless will have our back with the best phone plan all thanks to Ronaldo H. Definitely rate 10/10 in every category for that guy. Cricket truly found a diamond in the dirt with that respectful young man. Thank you Cricket!”
“Outstanding customer service and very knowledgeable about their service and products. The store itself is clean and inviting. Love the cases! If you're looking for a Metro store - look no further. Props to the management team!”
“Ram and Hany are amazing!! Very thorough and overall friendly! They helped me switch from boost who are horrible and gave me lots of problems. I will always come here because of this amazing service! Thank you both.”
“I've done business with Russell and innovative Cash for years and he is wonderful! Always answers calls when/if I needed help with a machine, trust worthy, comes prepared to any job site and a overall great guy to do business with! Highly recommend!”
“Andrés is such a great asset to this company.Andres has the best customer service ever and also is very attentive and patient. Which is a few thing you need when you are in this industry. I had such a bad experience at the T-Mobile in Addison the people from the Addison location need to get some training from Andres. T-Mobile he is the best and I always come back for Andres please take care of good quality people. Thanks Andres you are a great representation of T-Mobile”
“I just now moved to lewisville and was thinking of leaving verizon, I came in a few weeks ago and worked with Kristen and then her associate"Kalub" came from the back and helped analyze my bill and save some money! Kristen is great, Kaleb is great, yesssssss they were short handed and multi tasking which actually made me happy, because my past few visits I did not experience any type of service! Understaffed unfortunately but 5 stars, I will be back!”
“Best person around. Matt truly cares and will help ya. Very nice, patient and understanding. Worth every penny. thanks Matt for helping me with my dish move and install. Customer for life.”
10AM - 8PM
4920 Teasley Ln, Denton“We came into T-Mobile 1 and a half hours before close. Once walking in we got helped immediately by Nicholaus. He was very informative, gave all options available and even when I was being a little difficult he didn’t skip a beat. His customer service was phenomenal and got us out the door with a great deal! We were having issues pulling my number over from Verizon and he never gave up, ended up getting everything solved. Took a little over an hour but he was very entertaining, funny, and knew how to get the customer what they wanted! Thank you and I hope you enjoyed your Taco Bell that night, we did! We love our phones and the service that came with it!”
“I really appreciate tanvi I was looking for the iPhone 11 for hours I live in little elm but all the metro pcs stores are closed by my house. She got me in and out with my new phone. Thank you for making my day”
10AM - 7PM
2818 W University Dr, Denton“Was amazing customer service to upgrade my phone. Brenda showed me ways to cut about 20% off my monthly bill. Got a new Samsung S22+. Highly recommend this store.”
“Best T-Mobile store I’ve ever been to, all the staff go above and beyond to help, especially Johnathan O. 01/11/2024 and every other time I’ve had to come in here!!!”
10AM - 8PM
701 S Stemmons Fwy, Stemmons Fwy, Lewisville“I spoke the other day with a Spanish-speaking man senior to myself (I am 28 years old). He was not only pleasurable to be around be also made certain to introduce me to the various plans available and their annual rates as I pay annually for my phone bill. Excellent customer service. I definitely recommend this gentleman and support him receiving a raise at your earliest convenience! I believe either his first or last name begins with V. Best”
7AM - 10PM
1801 S Loop 288, Denton“World's best one stop store. Sign up for the red card and save 5% on all purchases and give 1% to your favorite school. Only regret is they don't have either more cashiers working or more self checkout areas.”
Open 24 hours
1501 FM 407, Lewisville“The staff who work at this 7-Eleven store are the best! The lady with the awesome tattoos, the blonde lady, and the guy with the long ponytail are so kind, helpful, and friendly. The staff at this location are, far and away, the best convenience store employees I've encountered in my travels! I work in Lewisville three days a week, and I don't shop anywhere except this particular store.”
“My whole family has been getting amazing stuff from this location for years ! Absolutely amazing staff here ! All of them are friendly and so helpful ! If i could rate them higher i def would !”
“5*****!! Everything is always neat and clean. The cashiers are friendly and always ready to help when I’m in self checkout and need assistance. I really feel like part of the family when I shop here.”
10AM - 4PM
122 Rose Ln #303, Frisco“Stellar service. I had a question about getting the purchase that I made looked at before I walked out with it. I purchased a refurbished Apple Watch and wondered if it was in good enough shape for me to have. They actually open the box and broke the seals and make sure that I will satisfy before leaving the store. First class Customer Service. It really doesn’t take much. Thanks Best Buy!!”
“I had a great experience. The staff is amazing and so helpful. I was helped by Carlos and let me tell you He was AWESOME, not only knowledgeable but kind soooo collected that I wish he can teach every other cricket how to treat customers.”
“I went to this location and received the best customer service I have ever seen in this market. Vinney went above and beyond to help me get the problem I had resolved within a reasonable time. Vinney was courteous, professional, intelligent, and exhibited a great understanding of treating guests (customers) as king/queen. I would recommend this location to anyone who wants an honest and reasonable deal their phone provider.”