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“Incredibly friendly and helpful employees. Gavin and the assistant manager spoke to my 13 year old like an adult and helped him to make an informed decision with his Pokémon cards. 10/10 will return to do business here again”
“Absolutely the best, these guys treat everyone so well, and the service is spectacular. I cant say enough about the levelmof customer care these guys provide. They have bent over backwards for me and my family on multiple occasions.
10/10”
“I stopped by the shop late at night just before they close and Max was so helpful. He gave me good price for my stuff and he was really kind and so what’s the lady that was on the phone I highly recommend if you need to make a purchase for anything for the low or sell anything?”
“Krishna is helping me set up my phone and very patient and explained everything to me from plan and phones I would definitely come back for all my business needs!!!!”
“This might be a small store, but the employees are big on customer service. I went in to upgrade my wife's phone and they took care of it and even upgraded her to the Google Pixel 10 Pro XL for free (except for taxes and activation.) She loves it. Ray and Ali are the best.”
“This is by far the best Metro I have been to. My guy who works there (forgot his name) hooked me up with best deals, and best phones. I am loyal to this metro now because of the customer service.”
“Mr. Leonardo and Miss Ophelia were very helpful and patient but most importantly We’re genuinely working towards helping me thank you so much easy pawn out of all the locations in Lewisville has the best customer service”
“I had an amazing experience with Kennedy updating my iPhone at Verizon. He was incredibly helpful, patient, and knowledgeable. They made the whole process quick and stress-free and answered all of my questions. Customer service like this is hard to find these days. Highly recommend this store”
“Zachary was so helpful today. I had had a crazy day and had been 3 different verizon stores today. The first store was a good experience but they didn't have the phone that I needed. When I got to the store that had the phone, they told me that they had transferred all my data over to my new phone. They had not. Had so many issues trying to transfer my data from my old phone to my new phone went to my third store. That's where zachary was.And he was absolutely amazing and very helpful. He helped me get everything transferred over, including all my games that I love to play. I truly appreciate your help tonight.Zachary for helping me get my phone's set up correctly.”
“Had a bit of a rough journey when arranging an appointment to get my MacBook serviced, but once I got an appointment Aaron at geek squad was great help. Had an answer for every question and was completely transparent on what I should expect. Thank you Aaron!”
“London was extremely patient and helpful. As senior citizens we have trouble with the new technology and she took all the time we needed to explain our purchases. Many kudos to you, London! Thank you so much”
“On Sunday (3/15), my husband and I decided to go to T-Mobile to see ask questions about our account and the possibility of getting new phones. We ended up getting new phones and were thrilled! We had some unexpected issues with my husband's old phone. It took a long time to transfer the data from his old phone to the new one. With the help of 3 incredible staff members, it was successfully completed! Angel helped us with our purchase & setting up the new phones. He did everything, including putting the screen protectors and phone cases on. Endy, helped to solve the issue with moving my husband's phone data between the devices. Uzayr helped monitor the data problem and aided in setting up the watches we got as well. Even though we had to stay longer than we expected to at T-Mobile, these 3 staff members made it a smooth and enjoyable experience. They were kind and supportive. They answered all of our questions and didn't rush the process. We've been T-Mobile customers for just over 5 years now. This was the best experience we've ever had with them. Thank you guys so much!”
“I highly recommend getting your phone, tablet, and home internet service from these guys! They are always courteous and honest. And their knowledge is superb. Thank you Tony!”
“I want to thank Mili for all the help she gave me today. 10.22.25. She helped me with getting a second phone and setting it up with my old phone account. She really knew what she was doing. She was a big help and very fast.”
“All the employees are extremely knowledgeable and helpful. I’ve made many good deals here. The store manager (John I believe) even helped me carry a big TV to my car, it wasn’t fitting so he helped take the stands off and help me load it in extremely helpful!!!”
Open 24 hours
1501 FM 407, Lewisville
Electronics
“Went to pick up DoorDash order. Man inside had it ready in a bag and everything hustled over to get it and made sure to leave my ice cream in the freezer or keep cold. Absolutely great service”
“Top recommendation for this store. Helpful staff with great service across all points. From start to end smooth process and really satisfied in the way the gentleman helped me”
10AM - 8PM
2104 Sadau Ct Ste 120, Denton
Electronics
“I went in needing a new phone and met Jacob who blew me away with his honest, patience, and kindness! I would highly recommend this store to anyone, just make sure you ask for Jacob”
“Alan went above and beyond to help me change my due date and plan after my account had to be suspended for 3 weeks. Excellent customer service. Great job, Alan! ?”
“Place was clean and organized. I came in a few minutes before 9 am and Kenya did not turn me away and helped me even though her computer and system was not working. Good job.”
“Target refunded me. The reason I gave you a five is The tires are mislabeled. THEY ARE NOT 1/24 SCALE. Wouldn't have ordered them if they were labeled correctly. My invoice say ......1/24 scale they are not. Wasted our time and money.”
“Came in needing a new phone simple because storage was full on my 15plus. Greeted upon entry immediately. Elizabeth was extremely helpful and patient in helping me choose the best option for my upgrade. Both her and Cesar were super friendly and I enjoyed our conversation while we waited on my phone to transfer over. Highly recommend T-Mobile on teasley, the best customer experience!”
“I visited a few weeks ago because of an issue with my bill. The problem had been caused by an online salesperson. To resolve it, I had spoken with online support agents, visited other stores, and met with various staff members, but right up until the end, no one was able to fix it—I was simply told that I would have to take the matter elsewhere. As soon as I visited this place, the person who greeted me went out of their way for me for an hour.
Throughout the entire process, he never lost his smile; in fact, he went out of his way to reassure me that everything would be alright. And, in the end, he successfully resolved every single issue.
His name is Luis.”
“I came into the store needing help with my phone and Brian did an amazing job in doing that. He went above and beyond on what I was needing. Great job Brian, Thank you.”
“Best person around. Matt truly cares and will help ya. Very nice, patient and understanding. Worth every penny. thanks Matt for helping me with my dish move and install. Customer for life.”
“I've done business with Russell and innovative Cash for years and he is wonderful! Always answers calls when/if I needed help with a machine, trust worthy, comes prepared to any job site and a overall great guy to do business with! Highly recommend!”
7AM - 11PM
1801 S Loop 288, Denton
Electronics
“It's a decent store, not as nice as some but better than others. I am a little weirded out by the loss prevention guy with curly hair that follows me all the time.... I think it stems from when I would go with my late mom, who had a stroke, and would literally spend 2+ hours there lol. But like dude, I don't steal. I like to browse. Target has some neat stuff! And my momma takes FOREVER to shop because she loves Target, and Decatur doesn't have one! So she spends her time in there! Lol but bro, please, stop following me. I'm not who you need to be looking out for. Lol but, do your job bro, good on you. I am not worried about the watching, lol but just know I see you sir lol ?”
10AM - 8PM
701 S Stemmons Fwy, Lewisville
Electronics
“Aalyea was OUTSTANDING customer service is out of this world. She will make it far with this company. Was setting up new service with cricket for my sister in law and my son and she explained everything step by step. Aalyea keep up the good work.”
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“I was at Metro after my phone had been stolen. I was really down. Kenya helped me get a new phone, swift over the account, and I got a great price on a new phone. I'm very appreciative of the great experience”