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“100% recommended store! Very good service and excellent promotions. Don't hesitate to come and see the promotions they have every day. Thanks to Daisy for taking the best care of me ??”
“Fixed many phones tablets and gaming Consoles seriously Ian very happy I do all my electronics here my accessories a to a on phones etc so far happy. Recommended highly.”
“Best experience ever had at an att store got in and got out very quickly. Asked my question and the women there are very knowledgeable. Angie and cherry you need more like these women wouldn't go anywhere else.”
“This was the most professional prompt service I've ever received. They even provided an extra discount on an already very reasonable price which by the way was the best price for the services I received of any repair shop that I contacted. I highly recommend patronizing this business.”
“A wonderful experience. Lorenzo helped us choose the right plan at the best price for my budget an was very informed and accommodating. Very satisfied with this visit”
“Amilia is awesome. She’s very knowledgeable, patient, and kind. She unlocked my granddaughter’s phone and helped retrieve photos and contacts. She wasn’t worried about time or sales. If you’re thinking of using Cricket, I’d choose this store and ask for Amilia.”
“Enrique was great help in troubleshooting my mi-fi and was able to diagnose the settings right away that would
Allow me to connect again! Super helpful, efficient, and smiling the whole time. He remained professionally alert and held knowledgeable confidence that was reassuring. I was in & out less than 5 min! Tutorial and all to help me for future use. I’m really impressed with his service. Thanks Enrique!! 10 out of 10 recommend! He’s management material for sure. ??”
“My phone completely died came in an explained my situation. It was time to just upgrade anyway so I got my new moto an everything was a breeze from beginning to end an I felt like I was given the best customer service!”
“Im glad I came in here spoke to Maribel she have very good communication and personality and help me with my need on upgrade I come from highland and I'm elder person thank you sweetheart”
“Great staff. Worked a long hot day with my (very old) phone malfunctioning, showed up hungry and grumpy to the store. Everyone was extremely helpful, patient and knowledgeable. Left with a new plan with $20 discount, new iPhone 14, and a nice Pelican case and screen protector. If y’all see this, thanks again.”
“Alejandra and Daysi thank you very much for the attention, the treatment, the service and the help provided, despite being very young, they are more than professional, I was satisfied with their help”
“Well today I had a good experience with this location 1/24/24 well for this new year ms Alexandra L was very helpful and very professional in assisting me with my problem I’m not from Baytown I was just stopping bye and she managed to get me in and out in no time thank you Alexandra L?”
“ABSOLUTELY ABOVE AND BEYOND SERVICE!!! I started off at this store looking for a phone .... Recent boost I had gone to on red bluff was over priced! I got the same phone! With case! For $$$ less second! I purchased a WiFi hotspot the modem was damaged..... Not A Problem Here!! By the next day I had a brand new box and great service..... I recommend this store only to the ones that want to save money and like great service”
“Had great experience the store is good amd the manager as well and for reviewing the store i got $5.00 off for next bill, sam been a great help !! Thanks will visit again !!”
“Excellent service! Abigail so attention to detail. She is bilingual that’s a plus . She was multitasking so well she help me to switch my lines and also helping another customer at same time .
Thanks Abigail for your help .”
“The manager, Luis, was extremely attentive from the minute I walked in the door. Even if it was busy he made sure to greet me and make me feel like a valued customer.”
“Great phone experience with Leo he was on point I had multiple things to do. We were going to get a new iPad for my daughter he got hers replaced under warranty. We needed a new business account started and he killed that. I have had the worst experience for phones in the past. I waited about 10 minutes for service the manager greeted me upon entry to the store. Great overall experience!”
“Super helpful staff and really great customer service all around at this store. I have a RARE phone as it turns out and it's almost impossible to find a case for it. I ordered several online but when I needed one in a pinch cause my other one broke this Cricket staff helped me find what I needed even though I'm not a cricket customer. Honestly better customer service than the folks at my home Metro store. Way to go thanks so much for the attention today and also for the great rugged case.”
“The gentleman & Lady yesterday was very knowledgeable, & helped me w/ my phone w/ new SIM card & fixing phone for me ! They were quick , very nice, & I recommend them to anyone! Thank you !”
“I just love Katrice. She is definitely an amazing sales rep. Every time me and my husband come to this location, she always smiles and greets us by name. She makes me feel family every time not just a customer. Thank you for your good spirit and keep up the good work”
“service was extremely fast and straight forward the manager is extremely nice and helps walk you through the set up when activating phone and explains everything fully also helped set up my max movie account. definitely recommend this store location for any purchase rather it be cell phone or activating a phone.”
“Great place to go to fix anything in channelview the man the his name is Ciesar. He helped us figure out what was wrong with our Xbox 1 and we fixed the problem. Now we are back to playing Xbox with all our friends.”
“CJ helped me transfer my service from Family Mobile to Boost Mobile.He was very friendly and welcoming and answered all my questions.Will recommend everyone to visit and take benefit of his friendly service.?”
“The manager Chris is great there !!! But I can't say the same for the rest of the team , heavy set guy with a pony tail is very rude and dismissive and has a lazy Demeanor when talking to customers. He does not care to try to help you or solve your issue, but thanks to Chris he was able to step in and turn a very fustrating situation to a great customer service experience . Thank you Chris !!!”
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“The young lady that helped me at the cricket store in Highlands was by far or the best help and customer service person I have ever dealt with she is amazing great job and Highlands cricket”