I give 5 stars for my in-person experience. I give zero stars for my experience over the phone. Do not call and get routed to corporate call center. Make sure you speak to houston location staff.
November 2023
I delt with two people at the Extra Space Storage facility on Scott St, Lupe and Anastasia. They were both so friendly and helpful! They both went above and beyond expectations. It is refreshing to see people who really care about doing a good job and treating customers well!
October 2023
Great price for large unit. Two elevators. Lupe is especially helpful. Very positive experience.
