Aesop is an Australian skincare company founded in 1987 that offers a wide range of skin, hair, and body care products. The company focuses on creating high-quality formulations using carefully sourced plant-based and laboratory-made ingredients, ensuring safety and effectiveness. Their product range also includes personal fragrances and home formulations. The stores are designed with a focus on functionality and sensory experience, reflecting Aesop’s commitment to sustainable design. Customers appreciate the excellent customer service at Aesop, with staff members often described as kind, knowledgeable, and personable. Visitors have enjoyed exploring the store’s selection, and some have had memorable experiences thanks to helpful employees. While most reviews are very positive, a few mention that staff could be more lively or outgoing. One reviewer appreciated the support when requesting a refund, describing the staff as sweet and understanding. Overall, Aesop is seen as a great place for quality skincare and fragrances, with a welcoming atmosphere and products that last long and deliver good results.
went in for a short visit after le labo knowing almost nothing about Aesop, was really pleasant and relaxing, learned a lot & Mika (?) was super nice and knowledgeable :D
April 2026
We had such a lovely, restorative time here! The whole experience was such a pleasure and we’ll make it a tradition to return when we’re in the area💐
March 2026
Jacob helped a lot with skin care advice, and was very knowledgeable about the products. He made the whole experience amazing!