H-E-B is a well-established grocery store chain with over 150 locations across Texas and Mexico. The Houston store on West Alabama Street is known for its great prices, wide selection of brands, fresh produce, quality meat and seafood, and convenient curbside pickup and delivery options. Customers praise the store's cleanliness, fully-stocked shelves, and friendly staff. However, some reviewers have expressed frustration with the curbside service, citing long wait times, disorganized operations, and unhelpful management. Additionally, a few customers have reported concerns about safety and inappropriate behavior from employees. Overall, H-E-B aims to provide the best customer experience at everyday low prices, though the quality of service can vary across different locations.
I have always enjoyed shopping at this HEB, but lately it seems overcrowded. We have stacked lots more people into Montrose since this location opened. Other than that, the store and staff are great!
March 2026
I was in this store because of a compound medication. Ava helped us patiently and answered our questions with a beautiful smile. She also was mentoring someone at the same time. She's very young but very mature and capable. She definitely deserves a promotion.
March 2026
Great place to pick up all sorts of groceries! Also a lot of prepared food if you're on-the-go.
