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March 2024 by Bamm Bamm
Very conveniently located in the airport. Fast and friendly service
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March 2024 by GoddsChild Spot
They never use to charge locals deposit, now it’s $400 deposits
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March 2024 by Aufstin Filiko
No one has any idea of what their own policies are, speaking with one person and then someone else you get completely different rules. And if you don't offer to pay a $500 deposit they make you wait for an hour while they 'help' (barely have the energy to give someone a map) other people.Awful place and indicative of how awful Houston is hahahah
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March 2024 by Raphael Collins
Good customer service!
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March 2024 by Tabitha Ungvarsky
Easy rental, reasonable price. No issues at all. I rented a mid-sized SUV at IAH coming in on a late flight, picked a car (2024 Ford Edge Titanium), and checked out at the gate, very easy. I dropped off at DFW, just drove right in, checked out at the car, got a quick bus to my terminal, simple and easy. And I LOVED the car. Very comfortable and exactly what I expected.
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March 2024 by Joyne Samnaneveth
It was SUPER easy! I rented a car for a day and didn’t have to wait in the long counter line when I arrived, you can scan their QR code and check in right from your phone (or kiosk if there is one). Once you check in, your rental agreement is sent to you and then just go straight to the area for pick up. Plenty of clean cars ready to select from and easy to figure out what you need to do without anyone’s assistance. Kina, I believe was her name, was super friendly and helpful when I was checking out of the lot. I decided to keep the car for another day and just texted/emailed them that morning and received confirmation shortly after. Great experience, will definitely rent from Alamo again!
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March 2024 by Tori Mathis
Overall a great experience! Staff was very helpful and friendly. I would have appreciated knowing before checkout that there was an additional charge for adding a 2nd driver, but still a good price.
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March 2024 by Monica Santiago
I had a great experience renting a car at Alamo at George Bush International airport. They made it easy and convenient for someone traveling. Would definitely do it again
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February 2024 by Anthony Tien
Checking in ahead of time saved a lot of time and made the entire rental experience excellent
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February 2024 by Ashley Dalton
This is our 2nd trip to Houston and second time using Alamo at IAH. We have had to visit for medical appointments for our daughter, and I will say hands down, Alamo was one of the easiest parts of our trip, both times!We love the convenience of the skip the counter option, and even if they don't have the vehicle you reserved, they will absolutely take care of you and make sure you are covered. We loved our recent rental, gas mileage was superb, interior was clean and it's exactly what we needed to get around to the different appointments we had while in town. Honesty, no different from our first experience. For what it's worth, the prices are hard to beat in the first place, but we would gladly pay extra to receive the top quality service we have from you all on our next trip. Seriously cannot recommend them enough!! Thank you so much again, easily 5/5 stars from us.
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February 2024 by Paul A Miller
We needed a car rental to drive one way from Houston to southern Florida. The Alamo rental car was brand new and served us well, without a drop off fee for returning it toa different location.
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February 2024 by Citlali Palacios
The place was good, clean, safe, customer service was fast, the truck was nice, clean, with a fresh aroma, the gas tank was full, perfect and very comfortable to drive, we enjoyed it a lot. We sincerely recommend it. Thank you very much for excellent service.
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February 2024 by Luis Planchart
Exceeded my expectations... Awesome!
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February 2024 by Dick Bishop
Easy pickup, easy drop off.
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January 2024 by D K
Alamo Custer service and the car was great. Their toll policy, however, sucks. instead of collecting all toll charges and combining them, then tacking on their admin fee they add a $10 admin fee for every toll you go through. So going through 3 tolls at $2 a pop comes out to about $36. Now imagine if you went through additional tolls, add $10 fee for every instance of going though a different toll road. I'm fine being charged for the service but this is just extravagant.
