Amegy Bank provides mixed experiences for its customers. While some customers have encountered unprofessional behavior from certain staff members, others have praised the bank's customer service and efficiency. The bank manager is described as professional and effective in helping frustrated clients, and one customer was satisfied with the service they received when setting up a new savings account. However, the bank's ATM updates during inconvenient hours and the lack of convenient lobby hours have been noted as areas for improvement. Overall, Amegy Bank offers a varied level of service to its customers.
This location gets a 10/10. I set up an LLC, and had it funded for a property purchase with them driving the financial aspects in under a week. So lucky to have them in the neighborhood. They’re overly competent, nice and accommodating.
February 2026
Very poor customer service by the branch personnel. They just don’t seem well versed in policies and procedures.
February 2026
Worst bank in Houston. Walked in to use their ATM and the restroom and they barked at me that restrooms are for customers only. Not a very Godly place just move on and shake the dust off your feet
