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November 2024 by John Kimball
Was giving a check for services I'd done and PLS would not cash check,so went to bank the was from, check cashed, happy, great customer service, much thanks Amegy
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August 2024 by E Grace
Yes, I have seen the 'too casual' behavior by the IT guy and whoever he talks to, and I was put off by it. BUT! The taller, slightly older gentleman...I'm sure he was the bank manager...was professional and effective when helping a very frustrated client get a certified check. I myself just went in to set up a new savings account. I was immediately greeted by TWO employees, asked how I could be helped, was asked to wait a moment to see the banker, the banker heard my request and proactively let me know how long the wait would be. That was so helpful, as I had errands to run. When I returned, Carlos immediately helped me set up my savings account. He is knowledgeable and efficient. I'm satisfied with the service I received today. ?
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June 2024 by Jamie Poirier
Employees at this specific location are very rude. Never experienced anything like this from a bank, or had any problems with other Amegy banks.
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December 2023 by Mark G.
I went to open a CD at the Taylor location and was told that they couldn't do it on a Saturday. I called another location and they would do it but had 2 customers before me. Taylor location doesn't know what customer service is unfortunately. I will take my CD to a bank that want a customer's business!
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August 2023 by User 1.
I've been working here for over a year and a half. At first it was running smooth and everything was fine. Over time they started giving me extra work that I would not get paid for. They over work their employees and are unreasonable as well as do not care for them. if you are looking for a job for a bad experience, this is the place to go.
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August 2023 by Richard Marquez
Poot service
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June 2023 by Julio Moreno
Tried cashing a check from their bank, but I'm not allowed to because I don't bank with them.
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March 2023 by Michael Montesinos
Discrimination and hate at it's worst. It makes me sad to see an institution like Amegey behave like this. Please join me in sending a message and using another bank. Plenty great options exist in the area.
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September 2022 by Mark G
ATM is going through updates at 11:30 PM instead of in the middle of the night. Lobby hours are not convenient otherwise they would receive a better rating!!
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September 2022 by The Facts
ATM is going through updates at 11:30 PM instead of in the middle of the night. Lobby hours are not convenient otherwise they would receive a better rating!!
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July 2022 by Ramel Edwards
I will never step foot inside of this location again. Pretty much Is ignored me for 10 to 15 minutes. I love Amegy, I hate this location.
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May 2022 by Suzanna Castillo
Carlo had no knowledge on how to assist with deceased account access even with a death certificate. I called customer service and was told that is all that is needed if the deceased has no will. They also recommended I should try going to a different branch as they should’ve been able to assist. I also asked for the manager at this location and they said he was going to be out for the next 2 hours. Horrible customer service.
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April 2022 by Bruce L.
don't ever use this bank. they are owned by zion bank in utah. they are impossible to reach. when you have a problem, you get bounced back and forth between houston and utah. beware when they have your money and can't get it out.
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April 2022 by Suzanna G.
Carlo had no knowledge on how to assist with deceased account access even with a death certificate. I called customer service and was told that is all that is needed if the deceased has no will. They also recommended I should try going to a different branch as they should've been able to assist. I also asked for the manager at this location and they said he was going to be out for the next 2 hours. Horrible customer service.
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April 2022 by Leticia Ann
Absolutely horrible customer service. I went there today was going to open up a new account. The lady who was helping me walked off in the middle of me filling out my paperwork. Another guy told me I had to wait for him to get done. Then another man asked if I needed help I told him the woman was helping me but she left, he then told me I should come back and set up an appointment. So I left and went to bank next door.
