Area 5 Vehicle Storage
Self Storage10410 SW Plaza Dr, Houston TX 77074 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Area 5 Vehicle Storage
Area 5 Vehicle Storage is a vehicle storage and impound facility. Experiences with customer service vary. One reviewer noted a staff member was very nice, helpful, patient, and nurturing during a difficult time. Another found the lady at the window super nice and completed the process in less than 10 minutes. Assistance over the phone is described as somewhat helpful about what to bring. However, face-to-face service could be better, and some find the staff enjoy being difficult, acknowledging that no one is happy going there. The process involves waiting in line, paying fees, and then locating your vehicle on the lot yourself without directions, though the lot is not too large. There is an extra fee for credit card payments, and they do not make change, so exact cash is required. Cars are kept safe with no dings. The facility does what they say they will do to release vehicles. Obtaining a receipt can require follow-up, as paper receipts are given and credit card statements may only show an online transaction.
Most Recent Reviews
April 2024
I call to get directions to Area5 and the lady or man told me they don't get paid for giving out directions. There is no sign after you come under the Sam Houston Beltway 8 on the feeder of SW 59 saying SW Plaza Dr. You to put something there to show the street name.
March 2024
They are thieves, they towed my car in front of my garage and they did not want to return the money, seeing that the receipt had another address where they had reported the car in the same tonhouse complex but 2 entries after mine
March 2024
Rudest tow yard I have ever been to. Has the worst customer service I have ever endured.
More Comments(64)
You May Also Like
- Houston, Texas
