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January 2026 by Cristian Jauregui
Kenneth was absolutely exceptional. From start to finish, he was professional, knowledgeable, and genuinely focused on finding the best solution for my needs, not just making a sale. He took the time to clearly explain my options, answered every question with patience, and made the entire process smooth and stress-free.
What really stood out was his honesty and attention to detail. He made sure everything was set up correctly and that I fully understood my plan before moving forward. It’s rare to come across someone who truly cares about the customer experience the way Kenneth does.
If you’re visiting AT&T, ask for Kenneth, you’ll be in great hands.
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January 2026 by UCHENNA IKEJI
Kenneth Soroush there are vey good workers nd I like the way the treat customers
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January 2026 by Henry Reed
Had a problem for the last six months and it was very frustrating however Carlos helped me solve it Very fast and it was a very pleasant experience these guys over here know what they’re doing!
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January 2026 by Deborah Anderson
Hannah and sebastian were very friendly and helped me with everything I needed
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December 2025 by Fontenette GREG
Horrible customer service
Sebastian should be terminated effective immediately
When do Att reps only sales phone and not assist customers with internet services
The attitude towards a customer unacceptable
I will not recommend this store for anyone
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October 2025 by Deandre Jones
Sebastian and Kenneth were great very helpful and
Knowledgeable about the service. Highly recommend.
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May 2025 by Caleb Butler
Sebastian was very attentive. Helped me do what I needed to get my phone paid off and unlocked. Helped me review options for hotspots and what not for getting my work done where ever. I appreciate him a lot!
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May 2025 by Shafqat Almani
Trash customer service they were trying to rip me off when I was trying to buy phone beside taxes. They were charging me activation fee fees. There’s no activation fee policy from ATT When you upgrading the device, their black guy is so rude when I told him to not to open the phone and he purposely opened it and canceled my transaction. Poor service. Y’all are fob
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August 2024 by Ali
Bad customer service.
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June 2024 by Roy Thornton
Teresa was very helpful,knowledgeable and courteous, excellent service.
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March 2024 by Nestor Celis
Poor experience with customer service. Not enough information, employeed walked away not even answering or trying to help. Decided to help other employee.Not even mention they dont have phones in stock, etc
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February 2024 by JoAnne Barnes
My experience with Sean was remarkable and definitely informative. He has such a winning personality and my customer service was exceptional.
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November 2023 by rafael socorro r
I'm running away from another celular service and here I found a lot of answers
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November 2023 by Camille Stowell-Colón
Went to trade in my phone, and thought that was all I had done, but received multiple emails from AT&T with additional add-ons applied to my account that I never authorized. Add-ons were not even listed on my receipt. At no point during the transaction was I informed that add-ons would be added to my account. I am glad I was notified before the $20 cell phone insurance charge hit my account. I had the customer service rep provide a quote for my monthly bill following the trade in and at no point were the additional charges mentioned. Sketchy - do not recommend.
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November 2023 by Wonder Woman
Samantha provided excellent customer service !! 10s across the board !!!!
