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April 2024 by Dana H.
Very helpful staff,Mrs.stephanie took her time to assist me will my questions and concerns. Manager Karla assisted me and gave me great customer service! I would definitely recommend this location!!
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February 2024 by Juan Castilleja
Request to see Veronica she was so Helpful, Professional, Friendly and very informative.
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February 2024 by Lilianne Pioto Batista
Excellent atention
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December 2023 by Benjamin Rivera
Whenever I have phone issues I always visit this location. They are always patient and explain what’s wrong or how to fix it for next time. They have the most helpful staff, they really know what they’re doing here.
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December 2023 by Michele Villeda
Sandra and Travis are exceptional at explaining everything in detail. Great service :)
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November 2023 by Patricia Hernandez
Today I walked in to exchange my watch. I was told to call customer service, that they could not help me there. To make a long story short…. Went two times to the store, called two times to customer service. Loyalty department said the store could absolutely do the exchange for me, that since I bought the item there and walked out with it, they had to do the exchange. The store refused to. I even spoke to one manager Karla, and she wouldn’t let me speak to the other manager. She said he was gone for the day, when the person who answered said he was on a call. ??♀️ I will never understand why customer service people don’t go above and beyond to give great service. They are just employees not the owners of the place, they don’t loose anything by trying a bit more, or overwriting to make it happen. I will never step foot into this store again!
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November 2023 by Gretchen Fields
The young lady that helped me was amazing. I felt like I could really relate to her. She was kind and patient, and she made sure that all of my needs were met. This is one of the reasons why I continue to be a part of the AT&T family! You go girl! And keep up the good work!
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October 2023 by david shelby
she knew i had issues hearing would write down anything i needed help with didn't get her name
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July 2023 by Erick Sanchez Torres
I just recently moved my business account from T-Mobile to AT&T the agent that help me took care of every and was able to get my all the offers that I was trying to get and bring all my devices and fit me in the best plan I could get! I am very happy with the service and the value I am getting this agent needs to be recognized because she took the transaction over and help me a lot her name was Tracy! If you need help in anything either business she is the right person very professional and attentive to me and my business and value my time and now I have my own sales representative that is will come to if I need to add more lines!Visit her and she will find you the deal!
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July 2023 by Lauren Jacobs
I was in store yesterday. Not my usual store but it is now. Great, friendly staff. Very acknowledge. The manager Olga assisted me with saving money on my account with better plan and a free apple watch for being a First Responder! So sweet and caring you can't find people like that now a days. Sales guy Andray was so pleasant as well.
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July 2023 by ChristopherC
We just moved our biz and residence here from WI..we had att years ago and HATED it. Thought we'd give them another try-different state /rules. I was completely wrong. They are worse than ever-3 phones $300/month and an encyclopedia of a bill. We've been to the "store" many times..each time getting a different answer and supposed "fix". Find out previous clerk moved us from the top tier to the bottom. No one told us this of course...and no one at the store knows anything. They tell you to call customer service. Of course customer service had the perfect solution-spend more money. The employees at these "stores" are there simply to push continuous selling..even when you tell them to cancel EVERYTHING. They aren't there to actually solve anything other than the problem of increasing sales at any cost. Go elsewhere guys this conglomerate is 100% shysty. MODERATOR. Please no ridiculous inaccurate excuses-own your cos bad behavior
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July 2023 by Gloria Newsome
Very friendly and helpful associates.
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June 2023 by Armando Garza
Kiosks never work and the wait times are ridiculous.
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March 2023 by Esteban Garza
Super friendly and great customer service provided by Cindy all questions asked were answered quickly and also provided a brief explanation
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October 2022 by Lillian Gutierrez
If I could give them 0 star I would. The people at this place are the worst at customer service, the guy that was talking to us was also on his phone all the time. The girl working there also looked that she was miserable and didn't enyoyed her job. Terrible experience.
