AutoZone in Houston is a leading retailer of automotive parts and accessories. Customers report that the staff at this location are helpful, respectful, and provide great service. Multiple reviews highlight employees who are quick to assist, patient, and willing to educate customers on products and warranties. One reviewer noted a trainee was being well-guided, while others specifically praised individuals for their expertise in diagnosing car issues and installing parts like batteries correctly. The team is described as friendly and dedicated to solving problems, going the extra mile to ensure customers find the right parts and even offering advice for further repairs. The overall experience is positive, with customers stating the service is worth the money and that they plan to return to this specific store. The store receives compliments for having a helpful and knowledgeable staff that provides excellent customer service.
Brandon B wonderful guy good customer service and very polite
November 2025
Thank you to Brandon B!!! He was very nice and you can tell he was very knowledgeable. Changed my battery and made the process so easy!! Will def be coming back thanks to him.
November 2025
Brandon B. Was very helpful and went above and beyond to help me with my battery. He’s the reason I’ll shop here at this location again!
