AutoZone on West Bellfort Street in Houston, TX, is recognized for its excellent customer service and knowledgeable staff. Customers frequently commend the team for their helpfulness and dedication. The manager, along with employees like Jesus and Brandon, have been noted for their exceptional skills in diagnosing vehicle issues and assisting with repairs. One customer praised Jesus for identifying a hidden problem that saved them from unnecessary costs, highlighting his thorough approach. Brandon received recognition for his professionalism in helping with a complicated battery installation. The cashier, Angela, was also mentioned for her sweet demeanor and helpfulness. Overall, customers express high satisfaction with their experiences, emphasizing the quick, kind service they receive when seeking auto parts or assistance. AutoZone is seen as a reliable choice for both products and service, making it a recommended destination for anyone in need of auto parts in the area.
The entire team at AutoZone was extremely helpful and friendly. They took the time to assist us with everything we needed and made sure we left with the right parts and knowledge. It's rare to find such genuine customer service these days—huge thanks to everyone there. Highly recommended!
June 2025
Came to AutoZone to get my battery checked and Marcus (manager) assisted me. He was extremely helpful and provided great customer service with helping me purchase a new battery.
May 2025
Marcus has been very helpful. Customer service from him has been great. Great experience