AutoZone Houston #3138 in Houston, TX is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and courteous staff, with some highlighting exceptional service from specific employees who go above and beyond, such as helping with car parts or installing windshield wipers in the rain. The store offers helpful and knowledgeable assistance, making customers feel valued and supported. However, experiences can vary between locations; one customer faced poor service at a different AutoZone store, but found great support and understanding from a manager named Jerome at another store. The staff's dedication to customer service, combined with convenient hours and a welcoming atmosphere, makes AutoZone a reliable choice for automotive needs. Overall, many customers leave satisfied with the helpfulness, friendliness, and quick service provided by the team.
This store went above and beyond for my cars needs. Iām also in the retail field and I had to express how great the service was!! Jerome and Jerardo were quick and very knowledgeable. Jerome killed it with how quick he changed my battery! A++
June 2025
Jerome was awesome. Very attentive,helpful, and had plenty of patience with me. Thank you š
June 2025
Jerome !!! Is a force to be reckoned with helped me with a battery gave amazing customer service turned my bad day into the best day God bless you
