AutoZone Auto Parts in Houston, TX is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its knowledgeable and friendly staff, who are always willing to go the extra mile to assist customers. Reviewers have praised the store's employees, particularly Bob, HM, and Rudy, for their exceptional customer service. Whether it's finding a hard-to-find battery or helping with a battery installation, the team at AutoZone has consistently delivered excellent service, making customers feel valued and supported. Overall, AutoZone in Houston is a reliable and customer-focused auto parts store that continues to impress the local community.
Customer service wasn't good, attendant couldn't even type my phone number in the system correctly. She seemed lost and confused as to how to give refunds. She didn't know how to look up customers in the portal. Appeared untrained when it came to return eight receipt. Needs more training.
July 2026
Great personality, very attentive, ready to accommodate your needs.
June 2026
Kaitlyn initially helped me over the phone- I needed a car battery and coolant
She recommended me the right battery thats within my budgey and ended up helping me remove/ put the battery in the car. She’s very kind, sweet and knowledgeable.
