AutoZone Houston #1493 in Houston, TX is a well-organized store that offers a wide range of automotive replacement parts, maintenance items, and accessories. Customers consistently praise the helpful and knowledgeable staff, especially highlighting employees like John, Jonathan, Adonis, and Konstantin for their excellent customer service. John has been serving customers for years and is highly regarded for his helpfulness. Jonathan provided valuable assistance with headlamp issues and helped locate items at different store locations. Adonis went above and beyond by stopping to help customers with a flat tire, even while off duty, demonstrating exceptional kindness. Konstantin impressed a customer by quickly changing a headlamp bulb on a Jeep Grand Cherokee, saving them time and money. The store is clean, well-organized, and easy to navigate, with a good selection suitable for varying budgets. Overall, the staff’s dedication to customer service and their willingness to assist in various situations make AutoZone Houston #1493 a trusted place for automotive needs.
Out of the 8 years I’ve been coming to the store. John is by far the most helpful I’ve ever spoken to give that man a raise.
June 2025
Had a couple questions about my high and low beams I was stressing out debating about if I had a bigger issue going on with my headlamps going out at the same time. Jonathan f, was a great help and very knowledgeable about the situation. We were able to them fixed.
May 2025
Jonathan was super helpful with all my questions and letting me know which location had the items i needed.
His customer service is top tier.
The store itself is well organized and kept very clean. Everything is easy to find and their selection ranges for different budgets.
