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February 2024 by Cedric Goodman
I like the service I receive great conversations took care of my needs. I had to do a rewrite in my contract I brung the vehicle from omaha Nebraska while my car is being repaired it’s been over a month and it’s still in shop I got a very great rate for my vehicle in omaha I kept the same vehicle after the rewrite however when I came to this location the rates weren’t as good and I know people can manually type the price they are allowed to do however in this situation I had to return the vehicle due to it being way unaffordable for me ?? so now I am seeking other options while my vehicle is still being prepared I don’t think I will be returning to this location again due too the huge inconvenience this has caused
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December 2023 by Jauna York
From the reservation to actually picking up and dropping off the rental the experience was flawless. I was in and out in a few minutes which helps in a world where we are all very busy.
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October 2023 by Pharoh Jemison
Frank and Derrick do a fantastic job of providing excellent service. They’ve been there to deal with every concern I’ve had since my five months of renting from his office. I highly recommend The Avis Budget group located ‘10743 North Freeway Greenspoint Houston, Tx 77037’- Frank Neal, Independent Operator.
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August 2023 by beachbum inparadise
Great experience at this location been coming here for 3 years and they get you on your way!
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August 2023 by Rebeca Recinos
Definitely recommend this location for rental services. Ask for Frank! Great customer service and will make sure you get a good car for a good price.
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May 2023 by Sidney Shaw
Whenever I come to Houston and have to rent a car I rent from this location. I always get good fast service and they have a lot of cars to choose from.
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October 2022 by Lashonda Taylor
They are horrible go somewhere else. The car I drove had a strong smoke smell I got the car when they got ready to close and brought it right back when they opened used very little gas they charged me 157 I was furious I should have sued for second hand smoke I got so sick. They didn't offer a different car. I had to cancel my niece b day plans. It was hot so i needed a rental in july. I will never go back here ill take my chance with Uber., enterprise or just uber.
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September 2022 by Tiffany Esparza
Very upset !!!! called to ask if i can return the vehicle the morning after my 2 day rental was told i could they told me i had until 9:30 in the morning to drop keys off in the drop box i did what i was told because when i got to location nobody was in the office AND had a sign on the front door we Will be back . They did not mention when i called that they dont check their DropBox until the next morning 7:30 am now i'm being charged 200 extra dollars ....THIS IS RIDICULOUS.
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September 2022 by Lina s
Im not one to leave reviews but this was a horrible experience. I had made my reservation online but when we arrived we were told they had no cars. After waiting, we were given a car that was covered in dog hair and had a strange odor but we were thankful to have something. The worst part though is the fact that the lady behind the counter attempted to commit fraud. After helping us, she started to stare at the photo on my card calling it “smart”, she then jokingly asked if she could use it. 45 minutes later I had a notification from my bank that there were 2 attempts to use my card on a shoe website. Never going here again, and to anyone considering renting be very cautious.
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September 2022 by Juan Gil
First and last time that I rented a car from AvisThis is my experiences with this company ,I went to one of their locations to made my reservation and I was told that I will need to pay in advance due the vehicle that I was asking which I agreed to make sure That me and my family will get a super nice truck when it was time to picked it up I got me a truck full of pet hair and stains all over the seats and carpet it seemed like they just return the truck and give to me They didn’t take the time clean the truck worst experience never again with Avis and I paid for what they call luxury suv
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August 2022 by Nicola Dal Martello
Extremely kind and helpful staff. Great car for an extremely good price. One of my best experiences with car rental agencies!!
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August 2022 by Amos Walters
I appreciate it’s customer service they are very considerate on pleasing the customers, if I need to rent a car again Avis will be my first choice. Thank you so much.
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July 2022 by Bettie McFarland
Online reservations and check in is extremely fast and convenient.
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June 2022 by Marsha Cooper
Best rental company there is Frank is awesome!!! Ths is the only place you should visit. He is fair, smart and very responsible. Makes sure he gets you in the car you need to fit your budget for as long as you need it.
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December 2021 by David Requenes
Very nice people here. Got in and out quickly on both the pickup and return.