The Best Western Galleria Inn & Suites is a quiet, clean, and pleasant hotel in a convenient location close to several key places in the city. It offers good traffic access and is right on the bus line, providing connection to wider areas including downtown via the metro rail. The hotel is near several food businesses, restaurants, nightclubs, a gas station, and a car wash. Rooms are very clean with comfortable beds, and the air conditioning is quiet and easily regulated. Some guests noted housekeeping did not service rooms daily during multi-night stays. The hotel offers an included breakfast with hot food like eggs, sausage, potatoes, waffles, and gravy, plus typical cold items. While some found it very good, others rated it average. The location is appreciated for its proximity to great eats and amenities, though some advise taking normal precautions as there are nightclubs nearby. The hotel is described as a nice, affordable, and well-run property with friendly staff, making it a good choice for a stay near the Galleria. Many guests would stay here again.
Great location and helpful staff. Our room reeked of cigarette smoke though.
February 2026
The staff here are wonderful. Very kind, and good natured. The second floor balcony situation was neat. The floors were kind of gross and I saw a roach in the bathroom.
December 2025
Everything was good but the elevator was not working
