About Comfort Inn & Suites I-45 North - IAH (Former Best Western Plus Houston I-45 North Inn & Suites)
Comfort Inn & Suites I-45 North - IAH, formerly Best Western Plus Houston I-45 North Inn & Suites, offers a mixed experience for guests. Many highlight the good customer service, particularly praising staff members like Tay and Candace for their pleasant and helpful attitude. The rooms are noted for being clean and comfortable, with a good shower pressure reported, although some guests experienced issues with sink pressure. The hotel is considered a safe investment due to its gated environment. However, there are some concerns regarding deposit policies and check-out times. Guests have reported confusion over the deposit requirements, and some had issues with getting their deposits back if they checked out late. There were also complaints about the lack of hot water and room service not meeting expectations. Breakfast options received mixed reviews, and there were reports of stains on furniture. Despite these issues, many guests would still recommend the hotel for its cleanliness and customer service. Overall, the hotel provides a decent stay, though improvements in certain areas could enhance the guest experience.
I have been renting a room for a week and the cleaning staff has not cleaned the last guest's bedding or the bathroom towels. I have been asking for clean towels and the housekeeping employees were disrespectful yelling at me that they didn't have them.
June 2024
This hotels staff tend to cover for people who are going there to cheat on their spouse. So say you were looking for Aaron B. And Susan J. The hotel staff will put them under 'Holden and Isabella"... It is amazing what businesses and other people will do these days to cover for cockroaches...
June 2024
This is our usual spot to hide.. thanks so much for covering for us!
