Trek Bicycle Houston West University is a friendly and knowledgeable shop. The staff are accommodating and personable. They offer an impressive selection of bikes and are very helpful for first-time buyers, ensuring a good fit. The expertise extends to detailed fittings for specific bikes, wheelchair parts, and accessories like Wahoo trainers. Their service includes repairs, sometimes performed at no charge. The team is knowledgeable about safety gear and insists on its importance. Customers report wonderful experiences and state they will return for future purchases and services.
Dropped my granddaughter’s bike off for repairs. The bike tech who helped said he only spent about five minutes on the repair, and refused to charge me. If ever I decide to start cycling again, I’m giving them my business.
March 2024
Friendly staff. Quick turnaround on repairs/servicing. Detailed information about any servicing issues.
March 2024
Great job fixing my wife’s bike. Terrific service at a reasonable price and very friendly staff.
