Budget Car Rental
Budget Car Rental,
Car RentalHours:
8555 Knight Rd, Houston TX 77054 Hours
About Budget Car Rental
Budget Car Rental is a well-managed location, convenient for its proximity to the Texas medical center. Many customers report smooth, easy, and great pickup and drop-off experiences, calling it their favorite renting location. Reviews highlight that service quality depends on the staff encountered. Positive feedback frequently mentions specific friendly, helpful, and smiling employees who provide excellent customer service, go beyond to help, answer questions, and liven up the building. These staff members are described as lifesavers who get customers rolling. However, experiences vary. Some customers report long lines and waits up to thirty minutes to check in. Negative reviews cite one employee with bad and rude customer service, noting personal calls are taken while customers wait, leading some to advise avoiding the location when that person is working. Overall, while some have had no problems and no complaints, others find it less favorable, indicating service is inconsistent based on the individual staff member assisting.
Most Recent Reviews
October 2024
I have gotten my rental car from this company,and I haven't had any problems I would recommend anyone who is in need of a rental, Contact Ashley and She will go beyond to get you rolling in a car, So that's why I recommend her..
August 2024
Handled a complicated rental issue quickly and appropriately.
January 2024
This has become my favorite renting / returning location. At first it is due to the proximity to Texas medical center, then because how smooth and easy pickup/drop-off have been. A well-managed place for Budget/Avis - thanks to the onsite manager Kevin !
More Comments(55)
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