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August 2023 by Marlon Rodriques
I always rent here very good cars good service and they got a variety of vehicles even a Tesla next time I go back I'm going to rent that one
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June 2023 by Anthony Rasberry
Front desk was nice, helpful and courteous. Vehicle had clearly been smoked in and not taken for a deep clean . Had to return but associate was apologetic and replaced
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April 2023 by Shamir Corbin
The workers are some very good people they get you in and out
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December 2022 by Bryan Reynolds
Fantastic staff! Very knowledgeable. Extremely helpful. Remaining ever courteous even when faced with difficult, perhaps even confrontational situations. Going out of their way to assist with any possible additional discounts or upgrades whenever applicable.Having rented from this location numerous times over the past several years. Never having had a poor experience. I would definitely recommend this location if you need a Budget or Avis rental. For personal, pleasure or professional use. You won't find a better more qualified staff nor be treated as well as you are here.
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July 2022 by Devo Eshtx
100% recommend. The staff is very professional and they always got me with a nice clean car.
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May 2022 by Cheveux Noir -Premium Quality Hair Extensions
Mrs. Sandra and the rest of the staff are always friendly and professional.
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May 2022 by Marley Notes
Messed up my reservation, then charged me more money then expected and to top that off I still haven’t received my deposit. These people are crooks and have no way for you to reach anyone in an corporate office. Budget & Avis have left a bad taste in my mouth. Never renting again!
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May 2022 by Gretta Warren (Keeping It Real)
This is the only place I do business with budget Rent-A-Car the owner is phenomenal her customer service team is only A game!!! You will not regret this business.
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March 2022 by John Thomas
I came from Hixson TN with this vehicle. And it was a great ride. Plus both stores service is wonderful. I will continue to great business with this company
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March 2022 by Latisha Williams
I made Reservation 2 week ago and went today and Pick up the car they didnt have the car they told me to wait about 9 until someone drop a car off i had to go out of town if i made Reservation my car should had been ready and they should had call and told me they didnt have no car ready for me to be Pick up at 7:30 i will Not come back hereno more to rent a car i will go somewhere Else and rent a car
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December 2021 by Madeline Davis
Love the the staff a Mrs Sandra she so sweet.
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December 2021 by Bionka Edmundson
They allowed me to make a reservation to pick up a vehicle for noon but when I got there they didn’t even have a vehicle. I was told I would get a call back some time later with no guarantees that it was what I wanted. I was called by 12:45 so I didn’t have to wait long. The car was clean and nice ??
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October 2021 by Nancy Long
Had to have work done on my vehicle needed a vehicle for several days went to two others they had none thank you Budget on the East Parkway you would a third try and three is always good
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August 2021 by Raliegh Amey
Great service in and out only place I rent from and cheap
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July 2021 by Itzel Duran
I was supposed to leave today for my trip before noon! I rented a car online through the website and the payment went through. Now when I went to pick up it seems that they don’t take debit payments on line or in store and they won’t give me a refund. I want a refund since I am not using the car and they denied it. They are asking me to open a credit card in order to be able to purchase a car at the moment. As if that’s possible to do all in one day!!!! I am so MAD. No one there was understanding enough to be able to give me a refund nor the option to give me the car I had rented since I had already payed online and the payment had gone through!!! Worst place ever to come in. Staff members are not understanding nor were they helpful with what I needed as a customer. I am just looking for a truck to be able to go to my trip with my family as soon as possible and they’ve complicated everything. I’ve been waiting for them to “sort things out” for more than an hour long! This is unbelievable. Never coming here again. No wonder they have a 3 stars review!! Wow
