About Candlewood Suites Houston Medical Center by IHG
Candlewood Suites Houston Medical Center by IHG offers a comfortable and welcoming stay with friendly staff and clean rooms. Guests appreciate the good location and affordable prices. The hotel has a unique entrance and a great shower, though some find the AC loud. Rooms are well-maintained, with amenities like a full kitchen and TV guides. The staff, including the new management team led by a friendly general manager, are generally accommodating and helpful, making guests feel at home. Check-in is smooth, and housekeeping is respectful of privacy. However, some reviews mention issues with management, noting that some staff members, like supervisors, may act unfairly. Overall, visitors enjoy their stays, citing the friendly environment, clean rooms, and convenient amenities, and many plan to return.
We were told our room had 2 beds didn't know they meant one bed and a sofa bed that was terrible it feels like you're sleeping on metal bars ,no ice machines,pool closed, I also had to kill a few roaches in my room I really hope they make improvements soon!!!
October 2025
Hotel has a funky entrance. AC unit is LOUD. Bathroom is missing wall art, but the mounts still on the wall, along with small holes. Shower is GREAT.
September 2025
I enjoyed my stay. Love the new management Francy is the new general manager The team are friendly and accommodating. The rooms are cleaned and the whole hotel.