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March 2024 by Carolina Menchu
I did not have a good experience in this storeThey didn't take the time to serve me
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July 2023 by Sava Sipe
I did not even bother making a dress shopping appointment anywhere else because their team and their inventory is unmatched. Courtney at Casa de Novia was so wonderful. She made the entire process easy and fun. I found my dress almost immediately at a Monique Lhuillier trunk show. I did all of my alterations through their seamstress and had an amazing experience. From the first appointment to picking up the dress and veil the week of my wedding, Casa de Novia knocked it out of the park. I cannot recommend them enough.
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February 2023 by Sarah Meyers
The ONLY place to purchase a bridal gown. Luvi is so easy to work with and beyond knowledgeable. She made the process seamless from start to finish. I felt so at ease and she did not push anything on me. I felt beyond beautiful on my wedding day and still LOVE my dress to this day.
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February 2023 by Elizabeth Howe
Loved this bridal store!! Would definitely recommend! Got my dream dress!
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May 2022 by Caroline Elizabeth Perry
I worked with Courtney at CDN, and she is like a bff/sister to me now! Not only was I was a COVID bride (changed from needing a black tie to beach wedding gown) but I’m also super indecisive, and my family lives out of town so aside from a few bridesmaids, Courtney herself made me feel like I had a big cheerleading squad to help me pick out the perfect dress (and my dress was in fact, perfect). Courtney was with me for every single appointment (starting in 2019 then again at their new location in 2021) and was so attentive to my needs and deciphering how I was feeling in each style, material and shape of all their dresses. She actually picked my dress based off of my feedback, and it was one that I wouldn’t have pulled myself! She checked on me during all my fittings and always made sure I was happy and comfortable getting ready for my big day. Luvi also helped me find someone close by who could clean my heirloom veil, and they made the process seamless. I wish I could do it all over again and would wear every single dress CDN carries- they are exquisite just like their team (especially Courtney!!) ?
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May 2022 by Caroline P.
I worked with Courtney at CDN, and she is like a bff/sister to me now! Not only was I was a COVID bride (changed from needing a black tie to beach wedding gown) but I'm also super indecisive, and my family lives out of town so aside from a few bridesmaids, Courtney herself made me feel like I had a big cheerleading squad to help me pick out the perfect dress (and my dress was in fact, perfect). Courtney was with me for every single appointment (starting in 2019 then again at their new location in 2021) and was so attentive to my needs and deciphering how I was feeling in each style, material and shape of all their dresses. She actually picked my dress based off of my feedback, and it was one that I wouldn't have pulled myself! She checked on me during all my fittings and always made sure I was happy and comfortable getting ready for my big day. Luvi also helped me find someone close by who could clean my heirloom veil, and they made the process seamless. I wish I could do it all over again and would wear every single dress CDN carries- they are exquisite just like their team (especially Courtney!!)
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December 2021 by Bailey Thompson
I had the most amazing experience shopping here! I am so grateful to have found such a lovely store with such amazing consultants. This was the first store I visited as soon as I got engaged, and I am so happy I never went anywhere else. I had heard such great things about the entire store- the people, the gowns, and the experience- and everyone was right! As soon as I walked in, I had a feeling this was where I would say yes to the dress. The consultant I worked with treated me so well and was so very helpful in finding my dress. She was so patient and really made me feel welcome. I am getting married in August of next year, and she was so helpful in picking out dresses that would be perfect for the weather and location, while still being mindful of my budget. The quality of this store is by far the best in Houston, with exclusive designers and beautiful gowns! I truly had that magical bridal experience and I highly recommend Casa de Novia to anyone looking for a dress- this is the perfect boutique!
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December 2021 by Jennifer S
One star for impeccable communication during scheduling my appointment. Zero stars for customer service. This is my third bridal boutique experience this year and expected high-end service to match their higher-end gowns. Started off pleasant and quite normal. The space itself is unimpressive and the dressing room is more of a storage room. I chose a few gowns and gave the consultant an idea of what I was looking for. First, I had to put on the gowns myself in the dressing room and step out to be zipped. Not usually a big deal but when there’s tons of fabric and layers, help really does make a difference (the other boutiques *always* assisted). Then, she was unable to find clips to close the gown, seemingly unprepared to fit all sizes of clientele (only clips for the small ones!), and didn’t care the top was ill fitting until I asked her to pull it properly. Literally no interest in making the dress look appropriate on me. She did not pull any other gowns nor provide suggestions, she offered only reasons why I shouldn’t try on gowns: summer lace isn’t appropriate for an October wedding, Israeli designer designs for “flat chested women” but decided to tell me that after I had the dress on and uncomfortable, suggested other bridal boutiques. I decided to keep going because I had really looked forward to trying these gowns on. My last was an Oscar de la Renta which I *really* loved. I asked if it could be lined because it was obviously sheer (I wore darker undies on purpose precisely for this reason). She said it was lined and I’m wearing the wrong undergarments, and again adamantly said it didn’t need to be lined. She then proceeded to tell me, for the second time, to visit other bridal boutiques… At that point I knew I needed to leave, obviously they were uninterested in helping or selling anything to us. Really awful. I now see a few other ladies who had the same experience as me. I’m incredibly thankful this wasn’t my first wedding gown experience.
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November 2021 by Brittany Zahora
As a Wedding Planner and Designer with Unveiled Bliss, I can confidently say our bride looked absolutely stunning in a dress she purchased from Casa de Novia Bridal. It fit her perfectly and it was super easy to bustle.
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July 2021 by Adriana
Wouldn't recommend. Dresses are pretty, but more expensive than comparable boutiques carrying the same dresses/designers. Salesy feel. Once they sell you the dress they don't care about you. Their in-house seamstress canceled on me two months before my wedding. Would not recommend. Go to Dallas or San Antonio if you're looking for a designer wedding gown.
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November 2020 by Trish R.
We live close by and we're excited to find my daughter's dress at this store. Unfortunately they were not particularly helpful and on a second visit with no one else in the store the owner still could not be interested that we were there to buy a very expensive dress. This should be a fun celebratory experience and it was not.
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August 2020 by Shannon Young
Can not say enough positive things about Casa de Novia. Genuine customer service and stunning bridal gowns. Luvi and her team take the time to find the perfect fit and style just for you. Highly recommend for 5 star service!
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May 2020 by Alli
Although I had some hiccups from the arrival date to the designer making minor adjustments, etc. my experience with the owner and the seamstress was unexpectedly good and professional. Irina, the seamstress, is superb in her skills, genuine and honest. I’m very picky but I definitely I will trust my dress to her if I need any adjustments. Carmen helped me with finding the right veil for my dress. She would make sure I’m happy with everything. Will definitely recommend everyone to check out CDN bridal boutique.
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October 2019 by Jiang Yao
Carmen is absolutely patient and professional! I was just looking for a sash and she let me to try on a wedding dress in order to show me how the sash look like on the dress. She showed me several different styles and provided many useful advice. I could not decide that day and she didn't push at all. Even though she spent lots of time that day and check the inventory with different styles for me. Finally I decided to buy the sash they have and I told Carmen I will be at store around 1PM, when I arrive, I saw her was already waiting for me with a packed sash.
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August 2019 by Erin K.
The person who helped me was snobby and rude from the moment we walked in. When I told her my budget she showed me a small selection that would fit and congratulated me for staying in budget. I felt like walking out at that moment. Don't go here if you want to be treated poorly with no customer service.
