Cash America Pawn is a popular pawn shop that provides a welcoming and professional customer experience. The store is described as always being lively and welcoming, with friendly and helpful staff like Ty, Maria, Eme, and Trey. Customers feel a sense of belonging and appreciate the excellent customer service they receive. One customer particularly commends Maria for her kindness and professionalism in helping them with an iPad mini purchase, ensuring it was in good condition. Another customer had a positive first-time experience at the shop, praising the friendly atmosphere. However, not all reviews are positive. One customer had a negative experience, citing rude and disrespectful behavior from the staff, particularly a Hispanic woman behind the counter. This customer advises others to save their time and visit a different pawn shop instead. Overall, Cash America Pawn seems to offer a mixed experience, with the majority of customers appreciating the welcoming environment and helpful staff, but some encountering unprofessional and disrespectful treatment.
Wonderful experience at this location, everything was smooth and great. Shout out to TY, she was amazing !!!!
July 2025
Maria , Kim was very helpful & professional and made sure I got a fair offer
June 2025
Shoutout to my bestie! B Kay🌸 !!!!!! She did the amazing thing today. I love coming here to see her. She provides excellent customer service, is always willing to help others, and is patient like a true queen.