Chase Bank provides checking, savings, and mobile banking services. Customer experiences vary. Some report significant difficulties, such as problems accessing a deceased family member's funds without legal help. Others note that appointments are needed and notary services can be unavailable for weeks, though great service is sometimes received. Staff members are described as very kind, helpful, and patient, offering efficient assistance without rushing customers. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Worst branch they screw you over and don’t help even when they screwed up.
June 2025
Customer service is terrible, incompetent employees at entrance, rather than making things easier for customers they make it complicated to see someone. They have 45 min wait due to understaffed and restrooms closed to customers. P.s. ATM do not work. Its sad to have a large bank running this way.
April 2025
The service has always been bad and slow, and now to see the U.S.A and Texas flags being treated this way in addition to both ATMs not working is so sad
