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February 2024 by S10_ Maria
Ladies there didn’t help me or ask if I had an appointment ,they where just standing there in my opinion bad customer service
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February 2024 by miguel gonzalez
Needs more atms working or add more atms worse chase bank
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February 2024 by J. C. HH
Good location
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December 2023 by zaid alnasiri
Wire transfer in couple minutes.... good and quick service..thanks
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October 2023 by Will Williams
I opened up a business account and was charged all these hidden fees. I came in to cancel my account and the manager just tells me to proceed to a teller without even asking why am I trying to cancel or tried to come up with a solution to the problem. Everytime I come they are short on staff or I have to make an appointment for a week to 2 weeks. I asked to speak to a manager and she was so careless and said ok well close your account and rudely grabs my business card and cut it with the scissors without even trying to waive the simple $10 hidden fee. Never seen a bank so unprofessional
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August 2023 by Chris Gonzalez
ATM’s literally never work, a waste of peoples time. Just go to an other branch if you want to use Chase.
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July 2023 by Annette
I give this location 20 zeros people need to get it together here ATMs always down it's ridiculous somebody needs to do something about it I will go to corporate
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January 2023 by Maria C.
Attempted to go open a bank account. I never had any issues before as a walk in. They no longer accept walk ins only by appointment unless " the banker " has a chance to meet. The bank wasn't even full only about 4 people waiting. The workers were just sitting and talking to each other. The lady that greeted us told us they were all booked for today and couldn't meet with us. So I got up and left, definitely need customer service training and motivated workers that are willing to help not just sit and chat.
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October 2022 by Theresa Holguin
Every time you come here the ATM machines are not working. This happens every day. I need to deposit my paycheck. I am handicap, I can't walk in to the bank, l depend on the ATM machines to do all of my banking. At all hours of the day the machines ate down. It doesn't matter which machine it was. A lot of the depositors are frustrated because of this. The ATM machines need to working for all the people. I'm ready to close my account. I'm tired of this situation
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September 2022 by troygarcia281
Drive thru ATMs never available when I come by.
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September 2022 by Circulars
The one time I need to use the bank..
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July 2022 by Nayeli Arredondo
Gave my mother very bad customer receive, they told her to wait 30 mins to an hour which she was willingly doing before they rudely asked her what she wanted and why she wanted to open up a bank account and that she didnt need to open a bank account after.
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March 2022 by PuggsNotDrugs 1399
I bank with them on my personal account and have had no issue, the only reason why I’m rating them 1 star is because I always do drop off’s and change deposits for my job. We always get our change wrong and they forgotten to give me my ID (and then blame me for it, the first time) on 2 occasions already
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March 2022 by Jack Forzenski
In the last 3 days, the ATM machines have not worked or even been turned on (and there's 6 ATM machines total). Absolutely ridiculous, and I've been going to this bank since 2015
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March 2022 by Isabel Gonzalez
All my friends and family closed their account, 0 start for this bank. Justice for Arlene Alvarez ??