InvesTex Credit Union is highly regarded for its exceptional customer service, particularly from staff members Norma, Kim, and Gale. Many customers appreciate the warm, knowledgeable assistance they receive, especially from Kim Benjamin, who stands out for her expertise and dedication. Her guidance in refinancing vehicles and navigating the often intimidating car-buying process has transformed what could be a stressful experience into a smooth journey. Clients commend Kim for her patience, understanding, and ability to communicate effectively throughout the financing steps. Gale Campbell also receives praise for her excellent support in securing lines of credit and expertly assisting clients with necessary paperwork. Longtime members of InvesTex, since as early as 1982, express their loyalty, citing the credit union as their primary resource for loans. Overall, InvesTex Credit Union is seen as a reliable partner in financial matters, consistently delivering exceptional service and fostering lasting relationships with its members.
Kim made the experience so seamless and easy. She provided guidance and clarity which was extremely helpful. I highly recommend using this branch and Kim as your loan officer.
February 2026
Kim Benjamin was very helpful and patient with me the entire process. Highly recommend her services.
January 2026
Went in to get approved for a car loan today Kim Benjamin was outstanding in helping me today. I am a first time buyer and she was Very informative on steps I would need to take throughout the process, and Four after steps as well ! ⭐
