Cummins Sales and Service in Houston provides expert service and repair by factory trained technicians on diesel and natural gas engines and powertrains for heavy, medium, and light duty vehicles, including motorhomes. They also service Cummins Onan Power Generation equipment and maintain a large inventory of genuine parts. The service experience is consistently described as amazing, exceptional, and great, with staff going above and beyond. Customers report first-class and absolutely amazing customer service from a professional, helpful, personable, and knowledgeable team. Service advisors and technicians keep clients well informed every step of the way, answer all questions, and complete work efficiently. The facility offers a dog-friendly waiting area, and technicians leave everything clean and neat. The team is noted for being especially helpful to travelers passing through town, working to accommodate urgent repairs quickly to get customers back on the road safely. Reviews highlight a welcoming atmosphere where customers feel special and well cared for, leading to strong recommendations for both local residents and travelers.
I received excellent service at Cummins. Tim and Juliza were both very responsive to my needs and provided an outstanding service, answered all my questions. They kept me abreast of progress on my coach. I would recommend Cummins Houston without reservations. Great team.
December 2025
Best parts counter in Houston. Super knowledgeable and super friendly!
August 2025
Accolades to Tim (service) and Norman (Onan gen tech) for finding the problem I had with a control board on my Onan diesel 12.5 kw. It was intermittent and I have been chasing it for over a year! They got me in and out of the shop on the same day! Well done!
