This CVS location offers a generally positive shopping experience, with friendly and helpful staff making a strong impression. Customers appreciated employees like Breanna and María Teresa Pequeño, who provided excellent assistance, advice on products, and help with coupons. One staff member, Alfreda, stood out for her warm smile and customer care, making a lasting impression despite a less stocked drink section. Bryanna was also recognized for her helpful attitude in updating accounts and assisting with returns. Overall, the team’s kindness and dedication create a welcoming environment, with employees going above and beyond to serve customers well. The pharmacy area was well stocked, contributing to a smooth shopping experience. Despite some minor issues like limited drink options, the staff's positive attitude and helpful nature make this CVS a reliable and pleasant place to shop.
Wow! I went to theCVS on Waugh in Houston, and the service was excellent. Four different team members helped me through the ordering of photos all the way to checking out. I was so impressed with all four of them! They were patient, kind, and soooo willing to help! I will be back there to shop!!!! Thank you!
April 2026
Antony, the store clerk, provides very poor customer service and behaves in a way that is discriminatory.
January 2026
Came in for some things last minute on Christmas day including photo printing. Keiry was so helpful. She went completely above and beyond to help me when I had technical challenges with the photo kiosk and helped me find everything else I needed as well. It was way beyond the service I'd expected.