Discount Tire, located in east Houston, is a trusted tire and rim shop known for its excellent customer service and wide selection of products. Customers appreciate the knowledgeable and friendly staff, who strive to provide quick service, making tire installation, rotation, balancing, and flat repair hassle-free. Many reviews highlight the store's commitment to resolving issues, with staff members going above and beyond to ensure customer satisfaction, even in challenging situations. While some customers have noted long wait times during busy periods, the overall experience remains positive, with many returning for years due to the welcoming atmosphere and reliable service. The store offers popular tire and wheel brands and can accommodate various vehicle types, ensuring that customers find the right fit for their needs. However, there have been some concerns regarding billing issues, prompting a few customers to seek legal advice. Despite this, the majority of reviews reflect a strong loyalty to Discount Tire, with many expressing gratitude for the consistent, quality service over the years.
Service is always on point. Technicians need to start wearing their safety equipment and pay attention to torque specs. When I asked what he torque my luggage nuts at he said 150 ft lbs. Mine requires 100 ft. lbs. So he over torque them. The redid them and documentation was placed in my file.
March 2026
THESE GUYS ATE THE KINDEST HUMANS ON EARTH!! MARIO ROCKS!! ASK FOR HIM WHEN YOU COME HERE ABD IF YOU NEED ANY KIND OF TIRE SERVICE DONT GO ANYWHERE ELSE BUT HERE!! THEY KNOW WHAT CUSTOMER SERVICE IS AT ITS EXCELLENCE!!
March 2026
I would recommend this location to anyone. The people are very nice and friendly, the attend to you pretty quick and explain everything to you.
