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February 2024 by Hassan Al Salem
Always had good service here, friendly and helpful staff. Prices and quality of product at a very competitive level. Tires need warranties here in Houston. At some point you WILL get a flat tire. You don't even have to tell the staff about the warranty, they tell you it's warranty covered. That is honest, and most important to me.
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January 2024 by Cesar Tovar
Friendly and helpful. Manager Joey is beyond skillful and knowledgeable. The guy knows what he's doing! Give em a raise!
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January 2024 by David Cano
Amazing staff quick friendly, and scheduled to buy 2 new tires this Saturday
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January 2024 by Christina Sanchez
I always call ahead of time to check how long the wait is, and since I bought my tires here I get the tire rotations for free! Every tire rotation I get, the employees go out and check my tire health, and always update me on the tread level. I came here once when I had a nail in my tire and they helped repair it as quick as they could, even though they were busy I was in and out in under 2 hours. But they always give a time estimate before beginning service!
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January 2024 by Gisselle
Chris was very helpful and got me taken care of quickly which I appreciate!!
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January 2024 by Jocelyn Davis
Fast service. Make appointment online and you should be fine.
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December 2023 by Kandance LaRoy
I was hesitant to come here (previous bad experience elsewhere), but I called to see if anyone could check my tires and air them up, the guy who answered was so friendly. He told me to just pull up to the last bay and there'll be someone there to help me, I don't even have to get out of my car. I pulled up, got the tires checked and aired, done. It was quick and easy ????
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December 2023 by Alyssia Guerra
Went in for mounting and balancing on two new back tires only. My back driver side tire was flat and giving issues which is why I went in. The guy who checked me out, explained to me that my back tires were at level 3s and front tires were at level 4. He explained to me that I’ll need to be back soon but I told him I only needed the back for today since it was giving me constant issues.Anyways 3 days later my front tire is completely flat that same tire that I needed replaced was rotated to the front for some reason even though I was told that those SAME back tires were worse than the fronts.Rotated my back tires when that’s not what I asked for. I paid for new tires in hopes to replace the back tires only. Not rotate my bad flat tire to the front …?
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December 2023 by Jessy Epperson
I left without getting tires but it was a good thing. What I wanted I was told wouldn't work for my vehicle. Instead of just selling me a tire, they suggested something with more of a proper fit. Customer service was good.
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November 2023 by Justin Sasaki
I've been loyal To this discount, tire location for years and that's mostly given to the one and only Joseph E! No matter what project for my cars I'm working on he knows the best selection for me and has made me a loyal happy customer. Don't get to say it enough but very thankful as well with Thanksgiving around the corner. Great job!
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November 2023 by Bobbye Sheppard
UPSET is an understatement!!! If I could leave Zero stars I would. I had an appointment at 8:30, and I was on time. I walked in and the man that helped me looked like he had just rolled out of bed and was barely awake. Instead of asking me what my issue was he immediately asked me for my keys so he could go look at my tires. Came back and said he did not see anything wrong with my tires what did I want to do with them? Said the front right tire had slow leak I just filled the tire yesterday but i usually have to refill it about once a week. He said ok so what do you wanna do? Usually the discount guys are very knowledgeable and helpful, give me my options most of the time try to sale me on what would be best for my car, but he did not. I said i would like to fix it under warranty and if I can’t then replace the tire. He asked what kind of tire I wanted to put on it I said whatever tire is already on it. He told me the prices of the tires and again i told him if it has to be replaced replace it with the tire that is already on there. He said ok it will take about 30 mins. and just walked away from me. I see them working on my car through the window. They seem to be done cause I don’t see my car anymore. Nobody comes to talk to me about what they have done or what charges I owe. I get a text message saying my car is ready at 9:05. I wait about 10 mins before I ask questions thinking they will pull the car up for me when it’s done. At 9:20 i get up and ask the same man that helped me where my car is at. He said it would be just a minute they will pull it around soon and dismissed me. At 9:45 i get up and ask a different man that was standing at the computer on his personal phone where my car was at. As soon as i walked up to him and he noticed me he looked me in the face and instead of talking to me answered the ringing phone. He finally got off the phone and asked me for my name and checked the files for my keys. He asked if i got a tire replaced or just fixed I stated I did not know because nobody came to tell me about what was done to the car. He looked at the receipt gave me my keys and said I was good to go and gave me my keys. I asked him where my car was cause I didn’t even see it and he pointed across the parking lot to the far fence and said over there is usually where we park the cars and walked off. Me being 8 months pregnant I had to walk all the way across the parking lot after searching for my car with my 3 yr old toddler to get in my car. I am beyond unsatisfied with this visit. After having an 8:30 appointment I left there at 10 making my appointment totally worthless not to mention I had to wait a senseless amount of time from 9:05 to 9:45 for my car when it was already ready. I should have asked for a manager while I was there but that just would have ended nowhere and wasted extra time. I had things to do today that did not include wasting time at discount tire, hints the reason I made an appointment!!!
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November 2023 by Cristina P
Thanks for keeping me safe on these wet roads! Had to stop in to air up tires. The man who aired me up was great and even checked if I had nails in my tire.
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October 2023 by stack Bunds
Benny and the whole crew at this location rock! Let me explain my situation, I drove down to Houston from Leander Texas to see my sons football game. I haven’t seen my son in a year and a half (he just moved back to Texas) as I pulled Upto the high school. I noticed a metal shard piece of debris pierced my tire and I was losing are by the second.I put the spare on in 10 minutes, called and set an appointment while on the way and Benny was a stand up guy the entire time.The affected tire was able to be patched. And this is EXACTLY WHY I opt for the insurance! Because when in a jam it’s there to help. Upon them inspecting the other three tires we were able to determine that my two front tires I’ve been needing an alignment for quite some time (eek that’s all my fault!) and where getting eaten up from the inner.Benny got me a great deal with two new tires and they patch the third. He was also able to get me in and out in time for me to catch the second half of my sons football game.They also accommodated my 2 Olde English Bulldogges by inviting them inside the cold AC away from the hot humid Houston weather.Benny thank you man. I really appreciate it
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September 2023 by Irrum Farooqi
Had an emergent situation with our tires coming from Dallas to Houston. All I can say is Joey is the best handled everything so amazingly! So kind and caring! The customer service was amazing! Joey and Tomas THANK YOU!! 11/10
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September 2023 by Victoria Hayes
I love this location. Great customer service and they really care about their customers. Joey was especially helpful today handling an issue with my tires. I highly recommend them.