DriveTime Used Cars, based in Tempe, Arizona, is a large used vehicle retailer with over 140 dealerships across 27 states. Since its founding in 2002, it has sold over one million cars and helps more than 100,000 customers each year. Customers often praise the friendly and helpful staff, highlighting employees like Justin, Jake, and Aurelius for their understanding, patience, and thorough explanations. Many reviews mention a great overall experience, with employees making the car-buying process easy and inviting. DriveTime's focus on customer service and attention to detail makes it a popular choice for those looking to buy a used vehicle.