Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car is a business that provides car rental services with generally helpful and friendly staff. Customers have appreciated the helpfulness of employees like Laz, who stayed late to ensure a safe car for a customer and their newborn after an accident, and Luyen, who assisted in selecting the right vehicle during repairs. Jaylen also received praise for his patient and informative assistance, making customers feel well taken care of and recommending the service to friends and family. However, some reviews highlight concerns about transparency and responsibility. One customer shared a negative experience involving a rented vehicle through their insurance company, where the brakes failed and led to a collision. Despite informing the company, they faced no responsibility and were charged $800 without explanation. This customer advised others to thoroughly check the vehicle’s brakes before renting to avoid similar issues. Additionally, they noted a lack of accountability and insufficient apology from the company. Overall, Enterprise Rent-A-Car is seen as providing helpful service with friendly staff, but some customers have experienced issues related to vehicle safety and transparency in billing.

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