Extra Space Storage located at 12620 Ryewater Dr in Houston, TX offers a variety of storage units, including climate-controlled options, with convenient freeway access and multiple entrance and exit gates. The facility features a manager living on-site, exceptional security, ADA compliance, and helpful staff dedicated to providing excellent customer service. The store is clean, organized, and designed to make renting easy and hassle-free. Customers praise the staff for being quick, knowledgeable, and kind, with service that is both friendly and efficient. Many reviews highlight the staff's patience and helpfulness, making the rental process smooth and quick. The facility also accepts deliveries and provides parking spaces, a kiosk, and options to tour the site. Overall, Extra Space Storage is recognized for professionalism, cleanliness, and a commitment to customer satisfaction, making it a reliable choice for storage needs.
Great place. I didn’t get my unit locked correctly and they called to tell me. I was out of town so they provided a new lock to make sure my items were secure.
September 2025
Chelsea was a wonderful help!!! She was quick and very knowledgeable. Very helpful and kind. Definitely will be referring friends and family to this location!!!
August 2025
Rhonda was awesome and very knowledgeable. She explained everything and was very patient and kind. The place was very neat and organized. I would recommend friends and family.
