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November 2023 by Carlos Manuel
From Monday to Friday calling every day for someone to come pick up a package. Nobody ever came. I spoke with supervisors, manager. Nobody helped. I don't understand how this company continues to operate. It's a disaster, I'll use UPS from now on.
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February 2023 by Stephen W.
Needed to return a product, a return. Postage is already paid for so I requested employee to print it for me. She struggled with it and finally said she couldn't do it - print a fedex shipping label!! I just walked out, sat in my vehicle for five minutes before the greatest laughter in decades. I drove off but stopped to search next FedEx location and the reviews were as bad and I wasnt about to waste gas driving around town so I returned and it was the ladies/employees turn, they were hysterical, yeah postage paid and no options for me. They made me go back home with the package which was already paid for. Worst and unprofessional crew I ever interacted with.
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January 2023 by Stephanie S.
This location is ok only if you need no help at all. I would use it as a drop off location if you need to send already packaged items. There are self-use computers but they are quite costly. Only use of you need no help at all, having used FedEx self help computers and printers before. There is usually one man working and he is pleasant but swamped with the customers in line. At this location you are entirely, I mean absolutely l, on your own. Good luck.
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May 2022 by Faiz S.
Terrible service and employees are lacking training. They don't know what they are doing. Asked for a manger but took too long to show up to the front. FedEx needs to do a better job in training the workers. Wasted time there and nothing got done. Went to the UPS store instead to ship a package.
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November 2021 by Jay Majic
Customer service sucks..they have 3 people helping one customer while the waiting line keeps getting longer
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November 2021 by Jordan J.
FEDEX IS SO CHEAP. Everything is so slow, hard to blame the employees for fedex unwillingness to provide proper value.
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May 2021 by Cruz C.
Horrible customer service. I have met the laziest people. They never pick up their phones and will ignore customers at the location. Really pathetic FedEx location!
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February 2020 by Danecia J.
I'm leaving this review because I truly care about your time. Do not come here if you don't have an hour or more to spare. There's one person working who can't answer any of your questions. It doesn't matter if you're coming to print, scan, ship, or buy something and it doesn't matter how early you get there, there will be a line of frustrated customers being ignored. I read the reviews but still tried to give it a chance but no thank you.
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December 2019 by Kohinoor S.
It takes forever just to drop off a package. It seems it takes 10-15 minutes for someone to ship a single box somewhere. If there are several people in line good luck with your 30 minute wait. They should expedite drop offs as it takes 15 seconds to scan and print a receipt. For a "fast" shipping company they sure do take their sweet time.
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November 2019 by Lou C.
I believe this store has been at the old location for 30 years, I must say this FedEx Office is doing well to grow larger and brighter to the new strip mall few yards away. Except, it has low staffing on weekends on top of the usual mediocre service. It makes self serve reality. Here's how I feel years later as I updated this review in November 2019: I'm trying to use this FedEx Office for my shipping needs. Got my FedEx package held here as alternative to be delivered at home. Because delivery guy just toss my boxes over the fence, even fragile and sensitive stuff. Service is so-so. I had a merchandise return with free shipping back to vendor. But they try to sell me a $5 box, when I brought it in a bag. Then, he said ok you need a box next time and packaged it with a box for free. I would buy stuff from Amazon where I can return it at Kohl's from now on. Copy machines are always printing unacceptable copies, like too dark or with smudges. When I ask them to give me credit, they looked like deer in the headlights. There isn't any copy shop or shipping shop in this area. This is the best we got. Office Depot is worse and very far away. So. Suck it up, man.
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August 2019 by Fox E.
My former flame gets really hungry so I just went and dropped off a meal. You could say I FedEx. This is a shiny new office mailing package store in a very Multicultural part of town sandwiched between Shipley Donuts and Subway no pun intended in the same Plaza as a Salata which is the reason I come here sometimes. Having said that photocopies are way too expensive. As is your ma.
