FedEx Ship Center in Houston, TX offers a range of shipping services, packing supplies, and boxes. Customers can have shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping options, with FedEx Ground reaching more locations faster than UPS Ground. Staff members are generally professional, friendly, and helpful, often solving problems and providing good service. Customers have praised employees for their helpfulness, professionalism, and ability to remember details, even after multiple visits. Some staff members go above and beyond to assist, making the shipping process easier, such as helping with difficult packages or ensuring correct services. However, some reviews mention wait times and encounters with customers who are upset or angry, with staff remaining direct and focused on helping. Overall, FedEx Ship Center is seen as a reliable place for shipping needs, with friendly staff and good customer service.
A bit slow but I had a great experience. Staff was friendly and got me my package!
March 2025
This shipping center is right by my house, but I did not realize they did not package items. The clerk was so helpful in getting the right packing materials so I could do it myself and not have to go somewhere else. She was friendly, even though she was busy and the only one out front.
March 2025
Personal thank you to sherry for helping me get my package delivered so late at night.
